Winning over OTA guests with trust and convenience in the website and CRM
Opinion

Winning over OTA guests with trust and convenience in the website and CRM

By its very name, mastery implies a consummate passion for perfecting one’s craft through a combination of keen observation and in-the-field practice. It’s a process, and when it comes to maximizing direct bookings this means you must be ever vigila...

Adam Mogelonsky
Adam Mogelonsky
Partner at Hotel Mogel Consulting Ltd.
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Sales & Marketing
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Adam Mogelonsky
by Adam Mogelonsky
23 December 2025Digital Marketing
Winning over OTA guests with trust and convenience in the website and CRM
Supplier News

New Study Reveals What Really Drives Guest Survey Response Rates in Hotels

A new analysis of more than 1,500 post-stay guest surveys has revealed that small, often overlooked design and wording choices can have a measurable impact on hotel survey response rates — challenging some long-held assumptions about survey length a...

GuestRevu
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Reputation Management
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Digital Marketing
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Guest Experience
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New Study Reveals What Really Drives Guest Survey Response Rates in Hotels16 December 2025GuestRevuDigital Marketing
New Study Reveals What Really Drives Guest Survey Response Rates in Hotels
Case Study

Paradise Resort achieve 12% more direct bookings & 82% WhatsApp engagement with HiJiffy’s AI messaging

Paradise Resort Gold Coast needed a smarter way to manage guest communication and boost direct bookings while maintaining its signature personalised service. With guests engaging across multiple channels – social media, WhatsApp, web chat, SMS, and ...

HiJiffy, S.A
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Revenue Management
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Digital Marketing
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Chatbots, Robotics & AI
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Guest Experience
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Paradise Resort achieve 12% more direct bookings & 82% WhatsApp engagement with HiJiffy’s AI messaging11 December 2025HiJiffy, S.ADigital Marketing
Paradise Resort achieve 12% more direct bookings & 82% WhatsApp engagement with HiJiffy’s AI messaging
OTA guest conversion strategy for hotels: The ultimate guide
Explainer

OTA guest conversion strategy for hotels: The ultimate guide

Let’s be honest: most properties rely on OTAs to fill rooms. Third-party platforms like Booking.com and Expedia deliver visibility you can’t ignore. But from the moment an online travel agency (OTA) booker walks through your door, you have a prime o...

Karen Stephens
Karen Stephens
Chief Marketing Officer, Revinate
Revinate, Inc.
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Sales & Marketing
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OTA guest conversion strategy for hotels: The ultimate guide
by Karen Stephens
4 December 2025Revinate, Inc.Digital Marketing
OTA guest conversion strategy for hotels: The ultimate guide
Supplier News

Tambourine Releases Presto, a Groundbreaking AI-enabled Front-End Website Editor

Tambourine, the global leader in hospitality marketing technology, today announced Presto, the latest upgrade to its hotel and destination content management system, Symphony. With Presto, Tambourine introduces a powerful new front-end editor with b...

Tambourine
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Property Technology
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Lodging Industry
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Digital Marketing
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Chatbots, Robotics & AI
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Tambourine Releases Presto, a Groundbreaking AI-enabled Front-End Website Editor 3 December 2025TambourineDigital Marketing
Tambourine Releases Presto, a Groundbreaking AI-enabled Front-End Website Editor
Supplier News

CommingleIQ: Hotel Storytelling Reimagined

Lodging Interactive, an award-winning digital marketing agency exclusively serving the hospitality industry, today announced the launch of CommingleIQ: Hotel Storytelling Reimagined. CommingleIQ combines integrated storytelling with AI-driven discov...

Lodging Interactive
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Social Media
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Content Marketing
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CommingleIQ: Hotel Storytelling Reimagined 2 December 2025Lodging InteractiveDigital Marketing
CommingleIQ: Hotel Storytelling Reimagined
BTO 2025, Florence: Zero Click, Zero Friction. A New Grammar for Hospitality.
Press Release

BTO 2025, Florence: Zero Click, Zero Friction. A New Grammar for Hospitality.

At BTO 2025 in Florence, the air had that familiar charge that makes this event unlike anything else in Italy. BTO has spent more than fifteen years turning digital tourism into a living organism, a place where ideas collide, where people learn by e...

Elegia
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Information Technology
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Events & Conferences
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Digital Marketing
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BTO 2025, Florence: Zero Click, Zero Friction. A New Grammar for Hospitality. 1 December 2025ElegiaDigital Marketing
BTO 2025, Florence: Zero Click, Zero Friction. A New Grammar for Hospitality.