Case Study

Paradise Resort achieve 12% more direct bookings & 82% WhatsApp engagement with HiJiffy’s AI messaging

Paradise Resort Gold Coast needed a smarter way to manage guest communication and boost direct bookings while maintaining its signature personalised service. With guests engaging across multiple channels – social media, WhatsApp, web chat, SMS, and ...

HiJiffy, S.A
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Revenue Management
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Digital Marketing
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Chatbots, Robotics & AI
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Guest Experience
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Paradise Resort achieve 12% more direct bookings & 82% WhatsApp engagement with HiJiffy’s AI messaging11 December 2025HiJiffy, S.ADigital Marketing
Paradise Resort achieve 12% more direct bookings & 82% WhatsApp engagement with HiJiffy’s AI messaging
GHT Hotels automates 89% of enquiries and generates €733,000 in revenue with HiJiffy’s AI chatbot
Case Study

GHT Hotels automates 89% of enquiries and generates €733,000 in revenue with HiJiffy’s AI chatbot

GHT Hotels is a leading group with properties along the Costa Brava and Costa del Maresme, offering guests a mix of comfort, entertainment, and great seaside locations. As the group expanded, so did the challenges – particularly in managing customer...

HiJiffy, S.A
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Revenue Management
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Digital Marketing
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Chatbots, Robotics & AI
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Guest Experience
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GHT Hotels automates 89% of enquiries and generates €733,000 in revenue with HiJiffy’s AI chatbot19 November 2025HiJiffy, S.ADigital Marketing
GHT Hotels automates 89% of enquiries and generates €733,000 in revenue with HiJiffy’s AI chatbot
A pragmatic, data-driven approach to direct bookings with Triptease
Case Study

A pragmatic, data-driven approach to direct bookings with Triptease

GCP Hospitality is a hotel management company operating a diverse portfolio of independent hotels and hostels across the Asia-Pacific region. With properties ranging from luxury resorts to brand-forward hostels, GCP operates a highly adaptive, analy...

Triptease
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Sales & Marketing
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Revenue Management
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Digital Marketing
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Big Data
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A pragmatic, data-driven approach to direct bookings with Triptease 4 November 2025TripteaseDigital Marketing
A pragmatic, data-driven approach to direct bookings with Triptease
Case Study

KING’s Hotels improve guest communications with HiJiffy reaching 91% WhatsApp automation

In the hotel industry, responding to guest enquiries quickly and accurately is key. At the same time, many operators struggle with freeing their teams from repetitive tasks. This was the exact challenge KING’s Hotels in Munich wanted to solve: givin...

HiJiffy, S.A
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Revenue Management
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Digital Marketing
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Chatbots, Robotics & AI
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Guest Experience
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KING’s Hotels improve guest communications with HiJiffy reaching 91% WhatsApp automation30 October 2025HiJiffy, S.ADigital Marketing
KING’s Hotels improve guest communications with HiJiffy reaching 91% WhatsApp automation
Upselling hotel examples: How top properties boost revenue with upsells
Case Study

Upselling hotel examples: How top properties boost revenue with upsells

Hotel upselling is one of the most powerful yet underutilized levers in hospitality revenue management. When it’s done correctly, upselling is not about selling harder. Instead, it’s about creating personalized guest experiences that feel tailored, ...

Revinate, Inc.
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Sales & Marketing
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Revenue Management
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Upselling hotel examples: How top properties boost revenue with upsells10 October 2025Revinate, Inc.Digital Marketing
Upselling hotel examples: How top properties boost revenue with upsells
Cinnamon Hotels & Resorts achieves +71% growth in website active users and +5% boost in conversion rate with Cendyn Web
Case Study

Cinnamon Hotels & Resorts achieves +71% growth in website active users and +5% boost in conversion rate with Cendyn Web

Cinnamon Hotels & Resorts, Sri Lanka’s largest hotel chain with a diverse portfolio, operates across Sri Lanka and the Maldives, offering nature- and culture-based destination travel. When Sri Lankan tourism surged up 10.2% year-over-year in early 2...

Cendyn™
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Property Technology
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Content Marketing
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Luxury Travel
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Cinnamon Hotels & Resorts achieves +71% growth in website active users and +5% boost in conversion rate with Cendyn Web25 September 2025Cendyn™Digital Marketing
Cinnamon Hotels & Resorts achieves +71% growth in website active users and +5% boost in conversion rate with Cendyn Web
Hotel market segments: How top hotels turn data into bookings
Case Study

Hotel market segments: How top hotels turn data into bookings

Consider the last time you opened an email that felt like it was written just for you. How much of it did you read? Did you click through? Chances are, you did — that’s the power of personalization. And in hospitality, the way you get there is by kn...

Revinate, Inc.
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Sales & Marketing
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Revenue Management
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Digital Marketing
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Hotel market segments: How top hotels turn data into bookings19 September 2025Revinate, Inc.Digital Marketing
Hotel market segments: How top hotels turn data into bookings
Loyalty in action: How these hotels optimized their programs to drive direct bookings
Case Study

Loyalty in action: How these hotels optimized their programs to drive direct bookings

To kick off the loyalty program optimization track of the Direct Bookings Mastery Certification, we shared our exclusive guide on how you can go beyond the basic points-based hotel guest loyalty program model to meet rising guest expectations and dr...

Revinate, Inc.
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Sales & Marketing
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Revenue Management
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CRM & Loyalty
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Digital Marketing
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Loyalty in action: How these hotels optimized their programs to drive direct bookings22 August 2025Revinate, Inc.Digital Marketing
Loyalty in action: How these hotels optimized their programs to drive direct bookings