GHT Hotels automates 89% of enquiries and generates €733,000 in revenue with HiJiffy’s AI chatbot
Case Study

GHT Hotels automates 89% of enquiries and generates €733,000 in revenue with HiJiffy’s AI chatbot

GHT Hotels is a leading group with properties along the Costa Brava and Costa del Maresme, offering guests a mix of comfort, entertainment, and great seaside locations. As the group expanded, so did the challenges – particularly in managing customer...

HiJiffy, S.A
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Revenue Management
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GHT Hotels automates 89% of enquiries and generates €733,000 in revenue with HiJiffy’s AI chatbot19 November 2025HiJiffy, S.ARevenue Management
GHT Hotels automates 89% of enquiries and generates €733,000 in revenue with HiJiffy’s AI chatbot
A pragmatic, data-driven approach to direct bookings with Triptease
Case Study

A pragmatic, data-driven approach to direct bookings with Triptease

GCP Hospitality is a hotel management company operating a diverse portfolio of independent hotels and hostels across the Asia-Pacific region. With properties ranging from luxury resorts to brand-forward hostels, GCP operates a highly adaptive, analy...

Triptease
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A pragmatic, data-driven approach to direct bookings with Triptease 4 November 2025TripteaseRevenue Management
A pragmatic, data-driven approach to direct bookings with Triptease
Case Study

KING’s Hotels improve guest communications with HiJiffy reaching 91% WhatsApp automation

In the hotel industry, responding to guest enquiries quickly and accurately is key. At the same time, many operators struggle with freeing their teams from repetitive tasks. This was the exact challenge KING’s Hotels in Munich wanted to solve: givin...

HiJiffy, S.A
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Revenue Management
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Chatbots, Robotics & AI
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KING’s Hotels improve guest communications with HiJiffy reaching 91% WhatsApp automation30 October 2025HiJiffy, S.ARevenue Management
KING’s Hotels improve guest communications with HiJiffy reaching 91% WhatsApp automation
Upselling hotel examples: How top properties boost revenue with upsells
Case Study

Upselling hotel examples: How top properties boost revenue with upsells

Hotel upselling is one of the most powerful yet underutilized levers in hospitality revenue management. When it’s done correctly, upselling is not about selling harder. Instead, it’s about creating personalized guest experiences that feel tailored, ...

Revinate, Inc.
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Upselling hotel examples: How top properties boost revenue with upsells10 October 2025Revinate, Inc.Revenue Management
Upselling hotel examples: How top properties boost revenue with upsells
Hotel market segments: How top hotels turn data into bookings
Case Study

Hotel market segments: How top hotels turn data into bookings

Consider the last time you opened an email that felt like it was written just for you. How much of it did you read? Did you click through? Chances are, you did — that’s the power of personalization. And in hospitality, the way you get there is by kn...

Revinate, Inc.
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Hotel market segments: How top hotels turn data into bookings19 September 2025Revinate, Inc.Revenue Management
Hotel market segments: How top hotels turn data into bookings
Case Study: Refinery Hotel Redefines Revenue Management with LodgIQ
Case Study

Case Study: Refinery Hotel Redefines Revenue Management with LodgIQ

At the heart of Midtown Manhattan, Refinery Hotel isn’t just a luxury lifestyle hotel—it’s a hub for innovation. By adopting LodgIQ’s revenue management system early on, the hotel didn’t just optimize pricing—it unlocked a new role for revenue leade...

LodgIQ™
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Case Study: Refinery Hotel Redefines Revenue Management with LodgIQ 9 September 2025LodgIQ™Revenue Management
Case Study: Refinery Hotel Redefines Revenue Management with LodgIQ
How Hammock Beach Resort Thrives in a Data-Driven Culture
Case Study

How Hammock Beach Resort Thrives in a Data-Driven Culture

Hammock Beach Golf Resort & Spa is not a simple operation. With 275 luxury accommodations ranging from oceanfront hotel rooms to large private homes, nine pools, a dozen restaurants, two signature golf courses, and a private membership community, it...

Otelier
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How Hammock Beach Resort Thrives in a Data-Driven Culture 2 September 2025OtelierRevenue Management
How Hammock Beach Resort Thrives in a Data-Driven Culture
Loyalty in action: How these hotels optimized their programs to drive direct bookings
Case Study

Loyalty in action: How these hotels optimized their programs to drive direct bookings

To kick off the loyalty program optimization track of the Direct Bookings Mastery Certification, we shared our exclusive guide on how you can go beyond the basic points-based hotel guest loyalty program model to meet rising guest expectations and dr...

Revinate, Inc.
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CRM & Loyalty
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Loyalty in action: How these hotels optimized their programs to drive direct bookings22 August 2025Revinate, Inc.Revenue Management
Loyalty in action: How these hotels optimized their programs to drive direct bookings
How iVvy Drove 43% Extra Venue Revenue at Boulder Falls Inn
Case Study

How iVvy Drove 43% Extra Venue Revenue at Boulder Falls Inn

Best Western Premier Boulder Falls Inn in Lebanon, Oregon, is a charming destination designed for relaxation. Featuring 84 comfortable guest rooms and suites, the Inn boasts a peaceful one-acre Japanese garden, alongside an outdoor heated pool, hot ...

iVvy
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How iVvy Drove 43% Extra Venue Revenue at Boulder Falls Inn15 July 2025iVvyRevenue Management
How iVvy Drove 43% Extra Venue Revenue at Boulder Falls Inn
Real hoteliers, real results: How properties around the world are turning cart abandonment into profit
Case Study

Real hoteliers, real results: How properties around the world are turning cart abandonment into profit

Last week’s cart abandonment recovery playbook outlined strategies that you could deploy at your properties. But as any hotelier will tell you, there’s a difference between theory and reality — especially when you’re trying to hit your targets as qu...

Revinate, Inc.
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Sales & Marketing
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Real hoteliers, real results: How properties around the world are turning cart abandonment into profit11 July 2025Revinate, Inc.Revenue Management
Real hoteliers, real results: How properties around the world are turning cart abandonment into profit