Revenue Management Filter Case Study How hotels are shifting OTA bookings to direct channels and boosting revenue in months If you’ve ever looked at your monthly OTA commission bill and thought, “There has to be a better way,” you’re not alone. Revinate, Inc. More from this brand InterContinentalMore in this category Sales & MarketingMore in this category Revenue Management More like this Case Study Paradise Resort achieve 12% more direct bookings & 82% WhatsApp engagement with HiJiffy’s AI messaging Paradise Resort Gold Coast needed a smarter way to manage guest communication and boost direct bookings while maintaining its signature personalised service. With guests engaging across multiple channels – social media, WhatsApp, web chat, SMS, and ... HiJiffy, S.A More in this category Revenue ManagementMore in this category Digital MarketingMore in this category Chatbots, Robotics & AIMore in this category Guest Experience More like this Case Study GHT Hotels automates 89% of enquiries and generates €733,000 in revenue with HiJiffy’s AI chatbot GHT Hotels is a leading group with properties along the Costa Brava and Costa del Maresme, offering guests a mix of comfort, entertainment, and great seaside locations. As the group expanded, so did the challenges – particularly in managing customer... HiJiffy, S.A More in this category Revenue ManagementMore in this category Digital MarketingMore in this category Chatbots, Robotics & AIMore in this category Guest Experience More like this Case Study A pragmatic, data-driven approach to direct bookings with Triptease GCP Hospitality is a hotel management company operating a diverse portfolio of independent hotels and hostels across the Asia-Pacific region. With properties ranging from luxury resorts to brand-forward hostels, GCP operates a highly adaptive, analy... Triptease More in this category Sales & MarketingMore in this category Revenue ManagementMore in this category Digital MarketingMore in this category Big Data More like this Case Study KING’s Hotels improve guest communications with HiJiffy reaching 91% WhatsApp automation In the hotel industry, responding to guest enquiries quickly and accurately is key. At the same time, many operators struggle with freeing their teams from repetitive tasks. This was the exact challenge KING’s Hotels in Munich wanted to solve: givin... HiJiffy, S.A More in this category Revenue ManagementMore in this category Digital MarketingMore in this category Chatbots, Robotics & AIMore in this category Guest Experience More like this Case Study Upselling hotel examples: How top properties boost revenue with upsells Hotel upselling is one of the most powerful yet underutilized levers in hospitality revenue management. When it’s done correctly, upselling is not about selling harder. Instead, it’s about creating personalized guest experiences that feel tailored, ... Revinate, Inc. More in this category Sales & MarketingMore in this category Revenue ManagementMore in this category Digital Marketing More like this Case Study Hotel market segments: How top hotels turn data into bookings Consider the last time you opened an email that felt like it was written just for you. How much of it did you read? Did you click through? Chances are, you did — that’s the power of personalization. And in hospitality, the way you get there is by kn... Revinate, Inc. More in this category Sales & MarketingMore in this category Revenue ManagementMore in this category Digital Marketing More like this Case Study Case Study: Refinery Hotel Redefines Revenue Management with LodgIQ At the heart of Midtown Manhattan, Refinery Hotel isn’t just a luxury lifestyle hotel—it’s a hub for innovation. By adopting LodgIQ’s revenue management system early on, the hotel didn’t just optimize pricing—it unlocked a new role for revenue leade... LodgIQ™ More in this category Revenue ManagementMore in this category Lodging IndustryMore in this category Real Estate & InvestmentMore in this category Chatbots, Robotics & AI More like this Case Study How Hammock Beach Resort Thrives in a Data-Driven Culture Hammock Beach Golf Resort & Spa is not a simple operation. With 275 luxury accommodations ranging from oceanfront hotel rooms to large private homes, nine pools, a dozen restaurants, two signature golf courses, and a private membership community, it... Otelier More in this category Property TechnologyMore in this category Revenue ManagementMore in this category Big DataMore in this category Chatbots, Robotics & AI More like this Case Study Loyalty in action: How these hotels optimized their programs to drive direct bookings To kick off the loyalty program optimization track of the Direct Bookings Mastery Certification, we shared our exclusive guide on how you can go beyond the basic points-based hotel guest loyalty program model to meet rising guest expectations and dr... Revinate, Inc. More in this category Sales & MarketingMore in this category Revenue ManagementMore in this category CRM & LoyaltyMore in this category Digital Marketing More like this The Hotel Yearbook 2026 Converging Forces – The Future is Hybrid by Design Explore Your content on Hospitality Net? Hospitality Net membership explained
Case Study How hotels are shifting OTA bookings to direct channels and boosting revenue in months If you’ve ever looked at your monthly OTA commission bill and thought, “There has to be a better way,” you’re not alone. Revinate, Inc. More from this brand InterContinentalMore in this category Sales & MarketingMore in this category Revenue Management More like this
Case Study Paradise Resort achieve 12% more direct bookings & 82% WhatsApp engagement with HiJiffy’s AI messaging Paradise Resort Gold Coast needed a smarter way to manage guest communication and boost direct bookings while maintaining its signature personalised service. With guests engaging across multiple channels – social media, WhatsApp, web chat, SMS, and ... HiJiffy, S.A More in this category Revenue ManagementMore in this category Digital MarketingMore in this category Chatbots, Robotics & AIMore in this category Guest Experience More like this
Case Study GHT Hotels automates 89% of enquiries and generates €733,000 in revenue with HiJiffy’s AI chatbot GHT Hotels is a leading group with properties along the Costa Brava and Costa del Maresme, offering guests a mix of comfort, entertainment, and great seaside locations. As the group expanded, so did the challenges – particularly in managing customer... HiJiffy, S.A More in this category Revenue ManagementMore in this category Digital MarketingMore in this category Chatbots, Robotics & AIMore in this category Guest Experience More like this
Case Study A pragmatic, data-driven approach to direct bookings with Triptease GCP Hospitality is a hotel management company operating a diverse portfolio of independent hotels and hostels across the Asia-Pacific region. With properties ranging from luxury resorts to brand-forward hostels, GCP operates a highly adaptive, analy... Triptease More in this category Sales & MarketingMore in this category Revenue ManagementMore in this category Digital MarketingMore in this category Big Data More like this
Case Study KING’s Hotels improve guest communications with HiJiffy reaching 91% WhatsApp automation In the hotel industry, responding to guest enquiries quickly and accurately is key. At the same time, many operators struggle with freeing their teams from repetitive tasks. This was the exact challenge KING’s Hotels in Munich wanted to solve: givin... HiJiffy, S.A More in this category Revenue ManagementMore in this category Digital MarketingMore in this category Chatbots, Robotics & AIMore in this category Guest Experience More like this
Case Study Upselling hotel examples: How top properties boost revenue with upsells Hotel upselling is one of the most powerful yet underutilized levers in hospitality revenue management. When it’s done correctly, upselling is not about selling harder. Instead, it’s about creating personalized guest experiences that feel tailored, ... Revinate, Inc. More in this category Sales & MarketingMore in this category Revenue ManagementMore in this category Digital Marketing More like this
Case Study Hotel market segments: How top hotels turn data into bookings Consider the last time you opened an email that felt like it was written just for you. How much of it did you read? Did you click through? Chances are, you did — that’s the power of personalization. And in hospitality, the way you get there is by kn... Revinate, Inc. More in this category Sales & MarketingMore in this category Revenue ManagementMore in this category Digital Marketing More like this
Case Study Case Study: Refinery Hotel Redefines Revenue Management with LodgIQ At the heart of Midtown Manhattan, Refinery Hotel isn’t just a luxury lifestyle hotel—it’s a hub for innovation. By adopting LodgIQ’s revenue management system early on, the hotel didn’t just optimize pricing—it unlocked a new role for revenue leade... LodgIQ™ More in this category Revenue ManagementMore in this category Lodging IndustryMore in this category Real Estate & InvestmentMore in this category Chatbots, Robotics & AI More like this
Case Study How Hammock Beach Resort Thrives in a Data-Driven Culture Hammock Beach Golf Resort & Spa is not a simple operation. With 275 luxury accommodations ranging from oceanfront hotel rooms to large private homes, nine pools, a dozen restaurants, two signature golf courses, and a private membership community, it... Otelier More in this category Property TechnologyMore in this category Revenue ManagementMore in this category Big DataMore in this category Chatbots, Robotics & AI More like this
Case Study Loyalty in action: How these hotels optimized their programs to drive direct bookings To kick off the loyalty program optimization track of the Direct Bookings Mastery Certification, we shared our exclusive guide on how you can go beyond the basic points-based hotel guest loyalty program model to meet rising guest expectations and dr... Revinate, Inc. More in this category Sales & MarketingMore in this category Revenue ManagementMore in this category CRM & LoyaltyMore in this category Digital Marketing More like this