Case Study

Resorts World Las Vegas’ Award Winning Contactless Checkin & Mobile Room Key Implementation

I’ve spent my career designing, deploying, and operating integrated resorts. Based in Draper, I advise companies including Unifi Labs, Cypher, Teem, and K4, and I founded mybluprint.com. My background spans being a licensed California Low Voltage Co...

Alliants
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Awards and Accolades
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Innovation
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Casinos-Gaming
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Guest Experience
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Resorts World Las Vegas’ Award Winning Contactless Checkin & Mobile Room Key Implementation18 September 2025AlliantsGuest Experience
Resorts World Las Vegas’ Award Winning Contactless Checkin & Mobile Room Key Implementation
How Andronis increased email revenue by 600% with Revinate Marketing
Case Study

How Andronis increased email revenue by 600% with Revinate Marketing

Andronis is known for its high-end hospitality and personalised service in Greece’s most famous tourist spots, Santorini and Paros. It has a hand-picked selection of five award-winning luxury properties. Andronis invites travellers to experience the...

Revinate, Inc.
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CRM & Loyalty
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Email marketing
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Guest Experience
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How Andronis increased email revenue by 600% with Revinate Marketing 6 August 2025Revinate, Inc.Guest Experience
How Andronis increased email revenue by 600% with Revinate Marketing
Case Study

How Strand Palace revolutionized their marketing strategy with unified guest data

Nestled in the vibrant heart of London, Stand Palace, part of L+R Hotels, is a historic landmark that has welcomed travellers since 1909. Moments from landmarks like Trafalgar Square and the lively atmosphere of Covent Garden, this 788-room hotel se...

Revinate, Inc.
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Sales & Marketing
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Information Technology
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Big Data
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Guest Experience
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How Strand Palace revolutionized their marketing strategy with unified guest data18 July 2025Revinate, Inc.Guest Experience
How Strand Palace revolutionized their marketing strategy with unified guest data
How Evermore Resort reduced their call abandonment rate by 92%
Case Study

How Evermore Resort reduced their call abandonment rate by 92%

Located next to Walt Disney World® in Orlando, Florida, Evermore Resort is a groundbreaking vacation destination that reimagines the resort experience. Spanning over 1,000 acres, Evermore offers a mix of luxury vacation homes, flats, and villas, all...

Revinate, Inc.
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Property Technology
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Guest Experience
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Luxury Travel
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How Evermore Resort reduced their call abandonment rate by 92% 2 July 2025Revinate, Inc.Guest Experience
How Evermore Resort reduced their call abandonment rate by 92%
How Mainsail Lodging & Development drove ~$1M in revenue in one month
Case Study

How Mainsail Lodging & Development drove ~$1M in revenue in one month

Mainsail Lodging & Development is a Florida-based hospitality group that operates a collection of distinctive independent and Marriott-branded properties. Unlike many hotel groups, Mainsail runs its own in-house reservations team and internal bookin...

Revinate, Inc.
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Property Technology
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Management Companies
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Guest Experience
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How Mainsail Lodging & Development drove ~$1M in revenue in one month 5 June 2025Revinate, Inc.Guest Experience
How Mainsail Lodging & Development drove ~$1M in revenue in one month
Case Study

How Zoku’s High Level of Guest Engagement throughout the Year Translates to Direct Bookings

With properties in Amsterdam, Vienna, Copenhagen, and Paris, Zoku is redefining the business hotel experience by offering a unique, home-like environment for long-stay travelers, who typically stay at least 14 nights. Zoku offers a relaxed place to ...

Revinate, Inc.
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CRM & Loyalty
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Email marketing
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Guest Experience
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How Zoku’s High Level of Guest Engagement throughout the Year Translates to Direct Bookings 7 May 2025Revinate, Inc.Guest Experience
How Zoku’s High Level of Guest Engagement throughout the Year Translates to Direct Bookings
Mastering Guest Feedback: How Royal St Andrews Blends AI with Exceptional Service
Case Study

Mastering Guest Feedback: How Royal St Andrews Blends AI with Exceptional Service

Back in 2015 when the Royal St Andrews Hotel in Port Alfred, South Africa, opened its doors, they knew they wanted to get guest feedback right from the start. That’s why Difford Louw, the hotel’s Sales Manager at the time and now the GM, pushed to h...

GuestRevu
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Property Technology
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Reputation Management
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Chatbots, Robotics & AI
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Guest Experience
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Mastering Guest Feedback: How Royal St Andrews Blends AI with Exceptional Service16 April 2025GuestRevuGuest Experience
Mastering Guest Feedback: How Royal St Andrews Blends AI with Exceptional Service
Driving Results: How Reputation Management Transformed Customer Experience and Revenue
Case Study

Driving Results: How Reputation Management Transformed Customer Experience and Revenue

‍In 2014, Hotelatelier created a Customer Centricity department to place the guest at the center of strategic actions and decisions. They cultivated a reputation-focused culture, setting service standards and KPIs that delivered impressive results: ...

Shiji Group
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Reputation Management
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Guest Experience
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Driving Results: How Reputation Management Transformed Customer Experience and Revenue24 March 2025ShijiGuest Experience
Driving Results: How Reputation Management Transformed Customer Experience and Revenue
Case Study

The tech stack that brings fortune: Optimum Hotel & Leisure Management’s insider story

Optimum Hotel and Leisure Management is a dedicated award-winning independent management consultancy acting on behalf of private hotel owners, investors and lenders to optimise the performance of their business. The company examines and optimises pr...

Guestline Ltd
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Information Technology
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Property Technology
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Guest Experience
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The tech stack that brings fortune: Optimum Hotel & Leisure Management’s insider story16 January 2025GuestlineGuest Experience
The tech stack that brings fortune: Optimum Hotel & Leisure Management’s insider story
Case Study

Leonardo Hotels save 14,000 hours using HiJiffy’s conversational AI

Transforming the hospitality landscape, HiJiffy pioneers the integration of advanced conversational AI with its Guest Communications Hub, revolutionising how hotels engage with their guests. This case study illustrates the remarkable impact of HiJif...

HiJiffy
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Revenue Management
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Chatbots, Robotics & AI
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Guest Experience
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Leonardo Hotels save 14,000 hours using HiJiffy’s conversational AI29 August 2024HiJiffyGuest Experience
Leonardo Hotels save 14,000 hours using HiJiffy’s conversational AI