Case Study

Paradise Resort achieve 12% more direct bookings & 82% WhatsApp engagement with HiJiffy’s AI messaging

Paradise Resort Gold Coast needed a smarter way to manage guest communication and boost direct bookings while maintaining its signature personalised service. With guests engaging across multiple channels – social media, WhatsApp, web chat, SMS, and ...

HiJiffy, S.A
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Revenue Management
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Digital Marketing
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Chatbots, Robotics & AI
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Guest Experience
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Paradise Resort achieve 12% more direct bookings & 82% WhatsApp engagement with HiJiffy’s AI messaging11 December 2025HiJiffy, S.AGuest Experience
Paradise Resort achieve 12% more direct bookings & 82% WhatsApp engagement with HiJiffy’s AI messaging
Catching Up with The Hotel Folk: Guests, Growth, and Insights
Case Study

Catching Up with The Hotel Folk: Guests, Growth, and Insights

It’s hard to believe it’s been four years since we interviewed David Scott, Chief Executive at The Hotel Folk for a case study on how the group use GuestRevu. Back in 2021, the world was just beginning to emerge from the worst of COVID. Travel was s...

GuestRevu
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Property Technology
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Chatbots, Robotics & AI
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Guest Experience
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Catching Up with The Hotel Folk: Guests, Growth, and Insights21 November 2025GuestRevuGuest Experience
Catching Up with The Hotel Folk: Guests, Growth, and Insights
GHT Hotels automates 89% of enquiries and generates €733,000 in revenue with HiJiffy’s AI chatbot
Case Study

GHT Hotels automates 89% of enquiries and generates €733,000 in revenue with HiJiffy’s AI chatbot

GHT Hotels is a leading group with properties along the Costa Brava and Costa del Maresme, offering guests a mix of comfort, entertainment, and great seaside locations. As the group expanded, so did the challenges – particularly in managing customer...

HiJiffy, S.A
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Revenue Management
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Digital Marketing
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Chatbots, Robotics & AI
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Guest Experience
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GHT Hotels automates 89% of enquiries and generates €733,000 in revenue with HiJiffy’s AI chatbot19 November 2025HiJiffy, S.AGuest Experience
GHT Hotels automates 89% of enquiries and generates €733,000 in revenue with HiJiffy’s AI chatbot
Case Study

KING’s Hotels improve guest communications with HiJiffy reaching 91% WhatsApp automation

In the hotel industry, responding to guest enquiries quickly and accurately is key. At the same time, many operators struggle with freeing their teams from repetitive tasks. This was the exact challenge KING’s Hotels in Munich wanted to solve: givin...

HiJiffy, S.A
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Revenue Management
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Digital Marketing
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Chatbots, Robotics & AI
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Guest Experience
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KING’s Hotels improve guest communications with HiJiffy reaching 91% WhatsApp automation30 October 2025HiJiffy, S.AGuest Experience
KING’s Hotels improve guest communications with HiJiffy reaching 91% WhatsApp automation
Case Study

Resorts World Las Vegas’ Award Winning Contactless Checkin & Mobile Room Key Implementation

I’ve spent my career designing, deploying, and operating integrated resorts. Based in Draper, I advise companies including Unifi Labs, Cypher, Teem, and K4, and I founded mybluprint.com. My background spans being a licensed California Low Voltage Co...

Alliants
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Awards and Accolades
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Innovation
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Casinos-Gaming
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Guest Experience
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Resorts World Las Vegas’ Award Winning Contactless Checkin & Mobile Room Key Implementation18 September 2025AlliantsGuest Experience
Resorts World Las Vegas’ Award Winning Contactless Checkin & Mobile Room Key Implementation
How Andronis increased email revenue by 600% with Revinate Marketing
Case Study

How Andronis increased email revenue by 600% with Revinate Marketing

Andronis is known for its high-end hospitality and personalised service in Greece’s most famous tourist spots, Santorini and Paros. It has a hand-picked selection of five award-winning luxury properties. Andronis invites travellers to experience the...

Revinate, Inc.
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CRM & Loyalty
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Email marketing
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Guest Experience
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How Andronis increased email revenue by 600% with Revinate Marketing 6 August 2025Revinate, Inc.Guest Experience
How Andronis increased email revenue by 600% with Revinate Marketing
Case Study

How Strand Palace revolutionized their marketing strategy with unified guest data

Nestled in the vibrant heart of London, Stand Palace, part of L+R Hotels, is a historic landmark that has welcomed travellers since 1909. Moments from landmarks like Trafalgar Square and the lively atmosphere of Covent Garden, this 788-room hotel se...

Revinate, Inc.
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Sales & Marketing
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Information Technology
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Big Data
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Guest Experience
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How Strand Palace revolutionized their marketing strategy with unified guest data18 July 2025Revinate, Inc.Guest Experience
How Strand Palace revolutionized their marketing strategy with unified guest data
How Evermore Resort reduced their call abandonment rate by 92%
Case Study

How Evermore Resort reduced their call abandonment rate by 92%

Located next to Walt Disney World® in Orlando, Florida, Evermore Resort is a groundbreaking vacation destination that reimagines the resort experience. Spanning over 1,000 acres, Evermore offers a mix of luxury vacation homes, flats, and villas, all...

Revinate, Inc.
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Property Technology
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Guest Experience
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Luxury Travel
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How Evermore Resort reduced their call abandonment rate by 92% 2 July 2025Revinate, Inc.Guest Experience
How Evermore Resort reduced their call abandonment rate by 92%
How Mainsail Lodging & Development drove ~$1M in revenue in one month
Case Study

How Mainsail Lodging & Development drove ~$1M in revenue in one month

Mainsail Lodging & Development is a Florida-based hospitality group that operates a collection of distinctive independent and Marriott-branded properties. Unlike many hotel groups, Mainsail runs its own in-house reservations team and internal bookin...

Revinate, Inc.
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Property Technology
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Management Companies
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Guest Experience
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How Mainsail Lodging & Development drove ~$1M in revenue in one month 5 June 2025Revinate, Inc.Guest Experience
How Mainsail Lodging & Development drove ~$1M in revenue in one month
Case Study

How Zoku’s High Level of Guest Engagement throughout the Year Translates to Direct Bookings

With properties in Amsterdam, Vienna, Copenhagen, and Paris, Zoku is redefining the business hotel experience by offering a unique, home-like environment for long-stay travelers, who typically stay at least 14 nights. Zoku offers a relaxed place to ...

Revinate, Inc.
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CRM & Loyalty
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Email marketing
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Guest Experience
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How Zoku’s High Level of Guest Engagement throughout the Year Translates to Direct Bookings 7 May 2025Revinate, Inc.Guest Experience
How Zoku’s High Level of Guest Engagement throughout the Year Translates to Direct Bookings