Anantara Hotels and Resorts Rolls Out ‘Dollar for Deeds’ CSR Programme Globally
Playing to Win in Customer Service
Hyatt Strengthens Luxury and Lifestyle Growth with Strategic Expansion across the Americas Region
Meliá Estimates Business Trips Will Equal Historical Results of 2019 in Last Quarter of the Year
Doing More Than Expected (Even When It’s Not in Your Job Description)
Personalization vs Privacy - What do Guests Prefer?
The Biggest Opportunity in Customer Service
CBRE Hotels
VAI Resort Taps Hapi and Salesforce to Deliver Hyper-Personalized Guest Experiences