h2c Unveils Landmark Global Study on AI & Automation in Hospitality
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h2c Unveils Landmark Global Study on AI & Automation in Hospitality

h2c GmbH, in collaboration with industry-leading sponsors, today announces the release of its 2025 Global Study “AI & Automation in Hospitality: Navigating Today’s Challenges, Shaping Tomorrow’s Gains.” The comprehensive report presents unique insig...

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h2c Unveils Landmark Global Study on AI & Automation in Hospitality 1 October 2025h2c GmbHCRM & Loyalty
h2c Unveils Landmark Global Study on AI & Automation in Hospitality
Press Release

FAU Study: Hotels Must Rethink Loyalty as AI Agents Take Over Travel Planning

The rise of artificial intelligence agents will introduce a new layer of complexity in how the hospitality industry navigates customer loyalty, according to a conceptual paper, “Artificial Intelligence (AI) Agents and the Future of Customer Loyalty,...

Florida Atlantic University (FAU)
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FAU Study: Hotels Must Rethink Loyalty as AI Agents Take Over Travel Planning11 September 2025Florida Atlantic University (FAU)CRM & Loyalty
FAU Study: Hotels Must Rethink Loyalty as AI Agents Take Over Travel Planning
Accor and AFL kick off playful new campaign encouraging Aussies to ’Stay Where the Players Stay’
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Accor and AFL kick off playful new campaign encouraging Aussies to ’Stay Where the Players Stay’

To celebrate their long-standing partnership, Accor - the AFL’s Official Accommodation Partner - has teamed up with the league to launch a bold new campaign, Stay Where the Players Stay, playfully positioning its hotels as the preferred choice for p...

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Accor and AFL kick off playful new campaign encouraging Aussies to ’Stay Where the Players Stay’ 5 September 2025AccorCRM & Loyalty
Accor and AFL kick off playful new campaign encouraging Aussies to ’Stay Where the Players Stay’
Doug Kennedy’s Next Staff Training Webcast: Creating Ordinarily Extraordinary Hospitality Encounters, DAILY!
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Doug Kennedy’s Next Staff Training Webcast: Creating Ordinarily Extraordinary Hospitality Encounters, DAILY!

Register your team and participate live, or view the recording, of Doug Kennedy’s next 40-minute training webcast scheduled for Friday, September 19, at Noon EDT. This webcast will be thought-provoking for leaders, fostering a deeper understanding o...

Kennedy Training Network (KTN)
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Doug Kennedy’s Next Staff Training Webcast: Creating Ordinarily Extraordinary Hospitality Encounters, DAILY! 4 September 2025Kennedy Training Network (KTN)CRM & Loyalty
Doug Kennedy’s Next Staff Training Webcast: Creating Ordinarily Extraordinary Hospitality Encounters, DAILY!
Banyan Group Marks Upcoming 100th Property Milestone with 100 Days of Global Celebrations
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Banyan Group Marks Upcoming 100th Property Milestone with 100 Days of Global Celebrations

Banyan Group ("Banyan Tree Holdings Limited" or the "Group" – SGX: B58), an independent global hospitality company, today unveiled 100 Journeys – a hundred days of global celebrations across its portfolio in the lead-up to the grand opening of its 1...

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Banyan Group Marks Upcoming 100th Property Milestone with 100 Days of Global Celebrations 1 September 2025Banyan GroupCRM & Loyalty
Banyan Group Marks Upcoming 100th Property Milestone with 100 Days of Global Celebrations