Decentralization Is a Myth — But We Can Still Take Back Control

We’ve heard this promise before. The Internet was supposed to decentralize travel. Then came social media, metasearch, and the so-called “sharing economy.” Each new wave arrived with the same story: this time, hotels will finally connect directly wi...

Ira Vouk

Hospitality Technology and Revenue Management consultant

Ira Vouk Hospitality 2.0 Consulting

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Information Technology

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Big Data

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Chatbots, Robotics & AI

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Report

Losing Time, Money and Guests: The High Price of Disconnected Hotel Systems

A new study by Access Hospitality - an HSMAI Europe organizational member - reveals fragmentation iscosting Europe’s hospitality sector thousands of hours, and millions in missedopportunities. The findings paint a stark picture of inefficiency:

HSMAI Region Europe

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Information Technology

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Travel Technology

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Big Data

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Opinion

Forecasts are Falling: It’s Time to Look Inward and Refine Your 2026 Plan

The final U.S. hotel performance forecast of 2025 is in – and it’s not the news many hoped for. According to the latest from CoStar and Tourism Economics, both 2025 and 2026 projections have again been downgraded across occupancy, ADR, and RevPAR, s...

Rob Lawrence

CEO

Otelier

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Property Technology

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Revenue Management

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Finance & Accounting

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Big Data

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Opinion

From Data Overload to Commercial Clarity: Why Hotels Need Smarter Decision Intelligence

Hotel revenue teams have access to more data than ever before — yet decision-making has never been harder.

Mayank Rastogi

Senior Vice President & GM, RateGain

RateGain Technologies Limited

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Property Technology

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Revenue Management

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Big Data

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Case Study

A pragmatic, data-driven approach to direct bookings with Triptease

GCP Hospitality is a hotel management company operating a diverse portfolio of independent hotels and hostels across the Asia-Pacific region. With properties ranging from luxury resorts to brand-forward hostels, GCP operates a highly adaptive, analy...

Triptease

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Sales & Marketing

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Revenue Management

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Digital Marketing

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Big Data

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Opinion

Wellness Experience Data as a Goldmine for Real Hospitality

It’s often said that there are three main markets that will always exist: health, wealth and relationships. Luckily, this is exactly what hospitality does! But what does it mean to actually care for our guests’ health?

Adam Mogelonsky

Partner at Hotel Mogel Consulting Ltd.

Hotel Mogel Consulting Limited

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Sales & Marketing

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Wellness and well-being

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Big Data

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Podcast

Why personalized guest experiences matter to Collared Martin Hospitality

In this week’s episode of Hotel Moment, Steven Rubin, CEO of Collared Martin Hospitality, joins Revinate CMO Karen Stephens, with the answer on how to keep the soul of hospitality alive. And it’s simply one phone call at a time.

Revinate, Inc.

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Sales & Marketing

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Big Data

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Guest Experience

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Opinion

When Art Meets Data: What Michelin’s Keys and Guest Reviews Really Say

Why do some of the world’s most celebrated hotels receive lower guest ratings than others with fewer accolades? The answer lies in how excellence is defined. As Michelin’s new Key system expands globally, its view of what makes a hotel exceptional s...

Bruno Saragat

Sales Engineer at Shiji Reviewpro

Shiji

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Awards and Accolades

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Reputation Management

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Big Data

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Opinion

How Hoteliers are Moving from Green Screens to Guided Insights

Hotel tech looks simple from the lobby; but as we know, behind the front desk it’s anything but. Recently, Otelier’s Distinguished Architect Lex Raleigh sat down with SnapLogic CMO Dayle Hall to explain why hospitality’s data problem is unlike any o...

Jason Q. Freed

Hospitality Data Evangelist

Otelier

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Finance & Accounting

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Big Data

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Asset Management

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Chatbots, Robotics & AI

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Opinion

Data Overload to ROI: The New Hospitality Marketing Playbook

Hospitality has always been about balance: creating memorable guest experiences while keeping business performance strong. For years, these were treated as competing priorities. But today, both sides are powered by the same engine: data.

Anssi Rusi

Chief Executive Officer at Supermetrics

Supermetrics

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Sales & Marketing

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Big Data

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