Author

Binu Mathews

CEO at IDS Next

Binu is a seasoned professional with more than two decades of unequaled proficiency in varied industries including manufacturing, hospitality and information technology. As the CEO, Binu aims to drive IDS Next towards achieving the ultimate goal – to become the global leader and most preferred hospitality technology vendor globally. His personal goal is to be a change agent for organizations that are ready for the next level of growth. Binu firmly believes in the power of collective effort and collaborative leadership. He always empowers his team and prompts his colleagues to bring in new ideas to the workplace. His forte has been with startups and turnarounds in technology companies in the emerging markets. He has also played leadership roles in managing operations in the Middle East and parts of Asia Pacific for one of the world’s largest hospitality technology companies for several years.

More about Binu Mathews

Why are there so many hospitality technology vendors in our industry? (Part II)

(IT Professionals Perspective) Some hoteliers are rightfully disoriented in the current myriad of hospitality technology vendors and solutions and are dreaming of a one-stop-shop tech solution that will cover all of their PMS, RMS, CRS, Channel Manager, CRM, CMS and DMS needs.

Viewpoint11 experts shared their view

The Unique Technology Challenges Faced by Large Hotel Chains (Part 2 of 2 Part Series)

The hospitality industry is on a path to technological innovation, and it shows no sign of changing course. Technology is — and will continue to be — at the core of a hotel's operations and the hospitality experience both in room, before and after the trip.

Rethinking Hospitality Technology: How a Focus On Exemplary Service & Support Drives Customer Retention

Service is king across all industries. Those brands which establish and maintain top-tier service will not only survive but, more importantly, thrive in today's market. Hoteliers around the globe are investing an increasing amount of capital into the implementation of guest-centric technology.

The Dangers of Hotel Technology Consolidation

Hoteliers are frequently faced with a common dilemma — how can a hotel work smarter, not harder? Within an industry that is hyper-competitive and subject to the on-going influence of guest demands, how can hoteliers ensure their property is best equipped to maximize revenue, enhance guest experience and streamline operations? The answer, more often than not, lies in technology.