Author
Author

George Roukas

Partner at Hudson Crossing

George Roukas

George Roukas is a senior executive with in-depth experience in product management, technology and competitive strategy. Prior to co-founding Hudson Crossing in 2007, George was formerly Group Vice President of Product Management for Travelport, where he led the strategy, development and management for all products facing Galileo’s North American agency partners. Prior to Travelport, George held the role of Vice President of Product Management and Strategy for Cendant Travel Distribution Services’ Supplier Services group. Prior to that, George worked through PhoCusWright as a consultant to several well-known travel companies, primarily in the area of web site usability for e-commerce. George holds a Bachelor’s Degree in Mathematics from Montclair University and an M.B.A. from New York University Stern School of Business. George is based outside Atlanta, Georgia.

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Insights by George Roukas (7)

Is OYO Hotels the next WeWork of the hospitality industry?

Despite the many questions about its operating procedures and even its added value, OYO is challenging the stagnant thinking that has characterized hotel chains for nearly a generation.

Why are there so many hospitality technology vendors in our industry? (Part II)

1) No the one stop shop is not already here. Some vendors do cover multiple products but there is no all in one. 2) The biggest barriers for vendors has been geographical presence and legal / compliance per country, language and support.

Wholesale distribution is poisoned: Could an OTA be the antidote?

When I've started to work in the online distribution in 1999 by my boss and guru Pancho Mazza (r.i.p.) told me: the customer on the Internet is transitional. This is still THE thing.

Attribute Based Shopping - A blessing or a bane?

Where ABS could be a game changer is in search, recommendations and in pricing. Too many are focused at how this can be a method to sell ancillary revenue, like the airlines did. But the application in hotels could be totally different.

The Death of Yesterday’s PMS: Embracing the New Normal

Does anyone remember the NCR 4200. Used as the front desk and night audit posting machine? That dinosaur was replaced by what we thoughtlessly named the “PMS” (which would have been better named 'PMIS” for “information system.
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