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Lyle Worthington

Technology Executive and Consultant & Past President of HFTP Global

Lyle  Worthington

Lyle Worthington, CHTP is a hospitality technology executive, advisor, mentor, and world-renowned technology consultant with over 23 years of diverse technology experience ranging from software developer to CIO. He is a CIO advisor to multiple global hospitality brands, the CIO of The Student Hotel based in Amsterdam, and Past Global President of HFTP. He has served on and chaired several boards, committees, and councils specific to the hospitality industry, and has been an active voice for technology in Hospitality for over 13 years. He regularly speaks at global technology and hospitality industry events and has written numerous articles for hospitality technology printed and digital publications. Outside of hospitality, Lyle spends his time working with technology startups, playing and coaching lacrosse, and skydiving every chance he gets.

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Insights by Lyle Worthington (11)

How can sustainability be communicated beyond clichés and greenwashing?

To avoid falling into the „greenwashing trap” business need to be transparent, honest and modest. Since “greening” is not the core business of most tour-operators, hotels or resorts, investing in the wrong project or a poor strategy might turn into a slippery slope to reputation damage.

Should hoteliers develop in-house or outsource IT applications and solutions?

I am a firm believer that hoteliers should stay focused on their core competencies to prosper in today's complex, hyper-dynamic environment. Unfortunately, technology is not and has never been one of hotelier's core competencies.

Investing in Technology Innovation - How Much is Enough?

I don't believe that this is about Billions of dollars or even percentages of revenue. It's about a willingness to change, and unfortunately we are not very good at that. In our industry innovation or R&D does not have to be very technical and therefore does not have to be done by specialists.

Is Hotel Technology Lagging Behind other industries?

The hospitality industry is definitely lagging behind other industries when it comes to technology. The check-in and check-out process for example has not fundamentally changed since, well .

Give us a platform we can build on

Too many software developers in this industry are focused on building a product, writes Lyle Worthington. They still view the interfaces to it, and data inside, as part of their product. Instead, their products should be platforms as well – ones that anyone can build on.
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