Jos Schaap


Jos SchaapJos is a well-known hospitality software executive and entrepreneur, with over 30 years of experience in hospitality and software. He is CEO at ROOMDEX , which he co-founded early 2020 to bring automation around room upgrade & upsell revenue optimization (high margin revenue) as well as forecasting to hotel operations. Prior to ROOMDEX he founded StayNTouch Mobile PMS. StayNTouch became one of the new leading PMS providers and was successfully sold to Shiji Group in 2018. Prior to StayNTouch, Jos spent 17 years at MICROS Systems Inc. (Now Oracle Hospitality), most of it, as Senior Vice President in Global Product Development and Strategy for the Hotel and eCommerce Divisions.
Insights by Jos Schaap (85)

The Importance Of Cadence & Relevance In Hotel Email Marketing

For hoteliers, email marketing is a powerful medium to communicate with customers, nurture future guests and keep them interested in their property. Not only is email marketing cost-effective but it also provides one of the best ways to generate revenue by extending offers to customers such as upgrades, cross-sells, and experiences.

The Unforeseen Pandemic Outcome: Normalization of the Digital Nomad Lifestyle

In the past 12 months, millions globally have been forced to work from home due to domestic lockdowns and restrictions. Now, after a year of remote work, and as many worldwide are vaccinated in increasing numbers, organizations are getting serious about what a return to the office will look like.

Focus On Productivity: How COVID taught us to do more with less resources...

I think one of the first things hotels need to do, especially those that are on older "closed systems" is to convert their core technology stack to the cloud. Why? Simple, once they do, they have a whole set of new services they can subscribe to that can help with automation, make things more efficient.

SHIFT + DEL! Do we need a massive reset?

WhatsApp and the likes are B2C apps, so to make the comparison fair hotel software should be compared with the likes of Salesforce, Workday or Hubspot, all applications that today are fairly easy to activate, but to maximize their potentials, they suggest/require some training and implementation effort.

The Revenuemanager episode #2 - Beyond Room Revenue (FULL EPISODE)

BEYOND ROOM REVENUEthis is the theme of the second episode of #TheRevenuemanager​ seriesgoing live the 22nd of april from 4:00pm CETfeaturingIan Di Tullio Chief Commercial Officer Accor South EuropeSharad Kapur Consultant/Former Head of Revenue Strategy Hyatt HotelsAnnamarie Gubanski CEO Taktikonmoderator Scott Dahl Master's Program Director Les Roches Hospitalityfrom 5:00pm CET the vendor track sessions begin:"live" Interview with Klaus Kohlmayr Chief Evangelist IDeaSErik Tengen presents OakyVassilis Syropoulos presents Juyo Analytics5:45pm CET the Masterclass: DON'T JUST SELL, UPSELL!A practical guide to upselling.
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