Jos Schaap


Jos SchaapJos is a well-known hospitality software executive and entrepreneur, with over 30 years of experience in hospitality and software. He is CEO at ROOMDEX , which he co-founded early 2020 to bring automation around room upgrade & upsell revenue optimization (high margin revenue) as well as forecasting to hotel operations. Prior to ROOMDEX he founded StayNTouch Mobile PMS. StayNTouch became one of the new leading PMS providers and was successfully sold to Shiji Group in 2018. Prior to StayNTouch, Jos spent 17 years at MICROS Systems Inc. (Now Oracle Hospitality), most of it, as Senior Vice President in Global Product Development and Strategy for the Hotel and eCommerce Divisions.
Insights by Jos Schaap (64)

'Free' PMS API Integration is the Key to Hotel Innovation

Ask any hotelier or hotel technology company about their biggest pain points, and inevitably they will mention integration. Interfacing between legacy hotel Property Management Systems (PMS) and third-party systems have plagued the hospitality industry for years.

Are Hotels Finally Ready to Embrace Attribute-Based Selling?

Hotels have gone through many changes over the years. However, one thing that has barely changed is the industry's attitude towards room distribution.

The Bottom Line of Hotel Automation is…..well…., the Bottom Line!

Traditionally, hospitality has been a conservative industry when it comes to technology given that the focus has always been on face-to-face service between staff and guest. The central location for the majority of these interactions has been the front desk (or Front Office (FO) department).

Generate More Revenue by Looking at Your Hotel Like an Owner

In both economics and business decision-making, "sunk cost" refers to costs that have already happened and cannot be recovered. These are different than ongoing costs that are spent on salaries, subscriptions, insurance, etc.

Roomdex Webinar - How to position your Hotel to Win in the New Normal.

The road to industry recovery will be more challenging and competitive than any other time in recent memory. The winners will be the hotels who anticipated market conditions, recognized that it is not business as usual, and connected with customers in new and meaningful ways.
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