Jai Govindani

Chief Technology Officer at Red Planet Hotels

Jai Govindani

Currently Chief Technology Officer at Red Planet Hotels, Jai Govindani oversees the entire technology stack, both internal and guest-facing. Jai was responsible for architecting and implementing the end-to-end guest experience as part of Red Planet’s rebranding in 2015 and continues to drive innovation in that area. Jai began his career at an entrepreneurial incubator in 2006 where he pioneered business concepts combining online and offline media into social entertainment experiences. In 2007 he was responsible for steering Siam2you, Thailand’s largest mobile content business at the time, back into profitability. Following that he founded Monster Media, one of Thailand's first digital interactive media firms. Prior to entering the hospitality industry, Jai most recently founded and ran Zodio, a Bangkok-based regional tech startup focused on Asia.

Insights by Jai Govindani (4)

Should hoteliers develop in-house or outsource IT applications and solutions?

I am a firm believer that hoteliers should stay focused on their core competencies to prosper in today's complex, hyper-dynamic environment. Unfortunately, technology is not and has never been one of hotelier's core competencies.

HITEC Minneapolis Rewinded - Interview with Jai Govindani, CIO at Red Planet Hotels

HITEC Minneapolis Rewinded - Interview with Jai Govindani, Chief Technology Officer at Red Planet Hotels

Artificial Intelligence… Where could and should AI be adopted in our industry?

Even though still in the Buzz word stage, AI will play a massive role in our industry. Most will state that it will be a customer facing technology. From concierge robots who can interact with guests to chatbots and messaging.

Machine learning: A deep dive

Hotels sit on a lot of data. Can all this information be used to make accurate – and more importantly, useful – predictions of guest behavior? Jai Govindani walks us through an example.