Author
Author Bio

Max Starkov

President & CEO at HEBS Digital

Max Starkov is President & CEO at HeBS Digital. Recognized as a thought leader in digital marketing strategies in hospitality, Max is a frequent guest speaker at industry events and conferences. His expertise is sought after by a diverse client portfolio of top tier hotel brands, luxury and boutique hotel chains, hotel management companies, resort and casino companies, franchisees and independents, as well as major Wall Street investment banks and financial institutions. Under Max's leadership, HeBS Digital has pioneered many of the best practices in hotel digital marketing and direct online channel distribution, and has won many prestigious awards for its groundbreaking website design, technology, and digital marketing campaigns. Max received the HSMAI "Top 25 Most Extraordinary Minds in Sales and Marketing" honor for 2008. He has an MS in Economics of International Tourism and an MBA with Beta Gamma Sigma honors from Fordham University in New York.

Articles by Max Starkov (80)

Closing the loop on the travel journey

Hotel marketers can no longer afford to have a fragmented customer engagement and acquisition approach, but should engage online travel consumers throughout their complex journey, write Max Starkov and Margaret Mastrogiacomo. How do you achieve a 360-degree past and future guest ...

Closing the Loop on the Travel Journey

In light of this complex digital landscape, hotel marketers should engage online travel consumers throughout their complex "digital journey", and can no longer afford to have a fragmented customer engagement and acquisition approach.What exactly today's typical fragmented approach ...