Dr. Meng-Mei Maggie Chen
Author of Hospitality Vibes and Associate Professor, EHL Hospitality Business School
Meng-Mei (Maggie) is dedicated to hospitality, using her perspective to offer fresh insights. Her recent book, "Hospitality Vibes," discusses industry challenges and calls for shifting from service delivery to co-creating vibes with staff and customers.
Rte de Berne 301
Lausanne, 1000
Switzerland
Phone: 41 21 785 1111
Lausanne, 1000
Switzerland
Phone: 41 21 785 1111
