Operations et Strategie

Par Jason Q. Freed, Hospitality Data Evangelist, Otelier

Par Emma Näpänkangas, M.Sc. Student in Hospitality Management, EHL

Par Shep Hyken, Customer Service and Experience Expert, Keynote Speaker and Bestselling Author, Shepard Presentations, LLC.

Par Nasir Zahir

Par Fred Bean, Founder & CEO, HotelPORT

Par Bonnie Knutson, Professor in The School of Hospitality Business in the Broad College of Business, Michigan State