Opinion Articles

What Guests Prefer Today: Travel-Size Toiletries or Refillable Systems? A Look at Hospitality in the USA

Across the USA, hotels are rethinking the traditional travel-size toiletries placed in every room. These small bottles have been a familiar part of the guest experience for decades, yet most guests only use a portion of what’s inside.

Leadership Change as a Catalyst for Innovation in Hospitality

In an industry defined by rapid change and relentless competition, leadership transitions can determine whether a hospitality firm adapts or falls behind.

Sales Leadership Has a New Headquarters: LinkedIn

Because in 2025, leadership isn’t measured by how many hours you clock in or how many pipeline reports you generate. It’s measured by your influence.

How Hotels Can Be Advocates and Help Prevent Trafficking

Human trafficking is a crime that can affect anyone regardless of sex, race, or origin. A widespread misconception is that trafficking only happens overseas, but it is occurring in cities, suburbs and rural communities throughout all 50 states.

Today's News

Big shifts in global planner sourcing for meetings and events

The world of hotel and venue sourcing for events has never felt more demanding. Planners want speed, clarity, and venues that spark connection and deliver memorable experiences.

How a $2B Hospitality Company Collapsed Into Evictions and Bankruptcy | WSJ What Went Wrong

Once valued near $2 billion, hospitality startup Sonder promised hotel luxury at Airbnb prices. But the company’s Marriott partnership dissolved, guests were left stranded and the short-term rental company shut down for good.

International Tourist Arrivals up 5% in the First Nine Months of 2025

International tourist arrivals (overnight visitors) grew 5% in January-September 2025 compared to the same period in 2024 and 3% above pre-pandemic year 2019.

Small Luxury Hotels of the World debuts Call-to-Action Report

Small Luxury Hotels of the World™ (SLH), renowned for its independently minded portfolio of boutique properties, has launched a sustainability Call-to-Action (CTA) Report.

Hotel Operator Launches AI Toolkit Broadening Information Access for Guests and Staff

Langham Hospitality Group (LHG) has launched a trio of artificial intelligence (AI) agents to address changes in how people source information.

Timothy Churchmack Appointed Resort Manager at Four Seasons Resort Bali at Sayan in Bali, Ubud, Indonesia

Ali Shaikh Appointed Cluster Operations Manager at Accor Dubai Deira and Dubai Gold District, United Arab Emirates

Manish Yadav Appointed General Manager at voco Amritsar by IHG, India

Hilton Strenghtens Its Presence in the Paris Region with the Signing of the DoubleTree by Hilton Paris Boulogne

IHCL Steps into Nadiad with Its SeleQtions Brand

Grand Opening of Mandai Rainforest Resort by Banyan Tree and Rainforest Festival

The Oberoi Group Announces the Opening of The Oberoi Rajgarh Palace, Khajuraho

Today's Supplier News

Reimagining the Key Card as a Travel Companion

Pertlink Named Lead Hospitality Information Technology Partner for Moon World Resorts

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