Johann Krieger has been appointed Senior Vice President and General Manager of the Gaylord Palms at The Gaylord Palms in Orlando
Johann began his Gaylord career in 2001 as director of front services for Gaylord Palms. During his eight years with Gaylord, he has led bell services, CID, valet, concierge, and celebrity services where he developed a deep understanding of operations from all levels. He has become a pillar of support for the Gaylord Palms property. In 2005, Johann was promoted to director of rooms and further grew his expertise before moving to his current role as VP and hotel manager. “Johann has been a critical part of the success the Palms has achieved over the years, and we are excited that he will be stepping into this leadership role at the property,” said Kloeppel. “He is part of the heart and soul of the Palms and we are confident his team will continue to benefit from his deep understanding of Gaylord operations, unique service perspective, customer engagement, and dedication to our culture and family of STAR employees.”
