Milana KnowlesMilana has an extensive, diverse and impressive background with a range of spa’s where she has served, including most recently SpaFinder Inc in New York, Avon located in the Trump Tower, The GreenHouse in New York, and Equinox in New York. She began her career in the Spa industry as Vice President of Business Development with the GreenHouse in New York, followed by various spa and managerial roles with the company. Milana is a native of Croatia and is fluent in Italian & Croatian. In her new role, she will oversee all aspects of Mandarin Oriental, New York’s Spa. With a multi-faceted marketing and business-development background with more than 15 years of experience, Milana has successfully launched leading-edge marketing and operational strategies within the luxury spa, beauty and hospitality industries. It is our pleasure to introduce and welcome Milana Knowles to the Mandarin Oriental, New York team.