Charles HillHill was an integral part of the hotels opening team in 2005, where he held the position of assistant general manager and room’s division director, a position he held until his recent position as director of sales and marketing for the hotel. In his sales and marketing role, Hill was responsible for increasing hotel revenue and market share. “Charles has a great understanding of the property and its customers and has done an outstanding job through recent renovations to increase profit margins while continuing strong team member loyalty and customer satisfaction,” said Ratcliff. Recent hotel makeover included design elements to brighten the ambiance and update amenities providing a fresh, modern environment including the hotel’s lobby and manager reception area. Hill began his hospitality career in 2002 at the Embassy Suites Tysons Corner as a front office supervisor. Within three months he moved into sales, and within two and a half years was promoted to senior sales manager. He then took over as director of front office for one year before joining the team at the recently renovated Embassy Suites Washington, D.C. – Convention Center. Hill graduated from Virginia Tech University.