Gabriela OttoOtto has more than 20 years of experience in strategic marketing, business management and employee development. Most recently, she was Regional Director of Sales and Revenue Management for Latin America for Sofitel Luxury Hotels. Otto also has worked for Cesar Park, InterContinental Hotels and Resorts and World Hotels. Otto is also a professor of executive education at ESPM and created courses such as Management Strategies and Tourism Luxury and Hotel Revenue Management and Distribution. Otto has been a columnist for hospitality, marketing and revenue management websites and maintains a well-known industry blog.