Arriving in the Florida Keys after years of management experience earned with major hotel and leisure groups, Eugenia Simons oversees all hotel operations as Complex General Manager of The Gates Hotel Key West and sister properties Hilton Garden Inn, Hampton Inn and Fairfield Inn & Suites. Simons arrived in the Keys from New York, where she led the successful rebranding of On The Avenue, a Highgate Hotel property, into NYLO NYC. She also led a renovation of NYLO NYC, including the opening of LOCL Bar. Previously, Simons was Hotel Manager of Eventi, a 292-room Kimpton Hotels property in New York. Over an 11-month period, she led Eventi to a Top 20 NYC Trip Advisor rating as well as a ranking of 153 out of all US hotels by Condé Nast Traveler while exceeding all budgetary targets. Simons also worked as Director of Operations at W Hoboken Hotel & Residences and as Director of Rooms at W Times Square, both Starwood Hotels & Resorts properties. Simons earned an Advanced Professional Certificate in customer relationship management from New York University and a Bachelor of Technology in hospitality management with Magna Cum Laude honors from New York City College of Technology. Prominent among her many skills, Simons is a certified bartender and has a working knowledge of French.