David Jacobs has been appointed Sr. Director, Global Services - Americas at Guest-Tek Interactive Entertainment Ltd.
David Jacobs as their new Senior Director of Global Services-Americas. Though his primary focus is the Americas, Mr. Jacobs will be refining best practices for all of Guest-tek’s contact centers—ensuring world-class client service and support to every geographic area the company serves. David has spent more than two decades managing service and support organizations of all sizes in both domestic and international locations. In that time he has acquired considerable expertise in HSIA, interactive media and electronic payments for the hospitality industry. David began his career in contact center operations with TAG (The Answer Group) in Florida—where he grew his team from 45 to more than 475 staff members handling over 15,000 calls daily. He comes to Guest-tek after serving five years as Vice President of Contact Center Operations with Sonifi/LodgeNet.
