Allen HamAllen Ham brings an excellent understanding of luxury hotel standards to InterContinental San Francisco. Ham first joined InterContinental San Francisco in 2014, after working in both the U.S. and abroad, including the Grand Bohemian Hotel Orlando and Hotel du Parc des Eaux Vives of Switzerland. He has held the role of Assistant Housekeeping Manager, and most recently, Guest Relations Manager at InterContinental San Francisco. Ham ensures and provides flawless, upscale, professional and high class guest service experiences, while also directing and managing the guest relations team to ensure all standards and operating procedures are adhered to.