Kendra DeLeon MonroeKendra DeLeon Monroe has been promoted from Assistant Front Office Manager to Front Office Manager for the InterContinental San Francisco. In addition to earning a Bachelor of Arts degree in Hospitality Business Management from Washington State University, Kendra’s early career included roles as Guest Services Agent at the Lodge at Suncadia in Cle Elum, Washington and positions as Concierge and Welcome Desk Supervisor for W Seattle. She was most recently the Assistant Front Office Manager for the Hilton Bellevue in Washington, where she was named Manager of the Year.