Appointed Marriott General Manager of the Year
At Ambassador Hotel Tulsa
Andrew Mungul, general manager of the Ambassador Hotel Tulsa, has been named Marriott General Manager of the Year, Americas Western Region. Mungul joins the Eastern Region winner as one of only two general managers honored in all of Marriott’s Americas properties.
Mungul, and his staff won for overall performance in: overall growth of the business versus prior year total sales, market share growth year-over-year, growth year-over-year, overall guest service ranking, leadership and community involvement.
Mungul posted year-over-year growth of nearly 16 percent. For the Autograph Collection, he ranked first globally in guest satisfaction for most of the year and finished with a 92 percent “Staff Service Overall” score.
In 2016 alone, Ambassador Hotel Tulsa outranked more than 5,700 properties to be named the top full-service Marriott worldwide in Marriott International’s guest satisfaction survey, was named Best Hotel by U.S. News & World Report, and was named a Traveler’s Choice Top Hotel in the United States by Trip Advisor. Ambassador Tulsa has also earned the coveted Four Diamond Rating by AAA for two consecutive years.
Mungul was named a Rising Star by the College of Human Sciences at Oklahoma State University in 2015, and Oklahoma Hotel and Lodging Association’s Outstanding General Manager of the Year for a small property in 2016. He was a NextGEN Under 30 honoree for valuable contributions to his company and community, and currently serves as a board member for the Metro Tulsa Hotel and Lodging Association and the Oklahoma Hotel and Lodging Association.