Appointed General Manager
At Kerry Hotel Pudong in Shanghai , China
View James Xi's LinkedIn Profile
A native of Shanghai, James Xi began his hospitality career at Shanghai Hilton in 1987. In early 1991, he immigrated to the United States to complete his MBA majoring in hospitality management at University of Houston. This commenced his journey with the hospitality industry overseas, where his experience spanned across the prestigious hotel brands, Hilton Hotel & Conference Centre, Embassy Suites Hotel, DoubleTree by Hilton and Adam’s Mark. He held numerous leadership positions at these hotels, including as executive assistant manager and resident manager. James joined Shangri-La Hotel International Management Company in 2002. His first assignment was being the resident manager at Shangri-La Hotel, Dalian followed by the same role at Shangri-La Hotel, Changchun. He was promoted to general manager in 2004 and successfully opened Traders Hotel, Kunshan by Shangri-La; Shangri-La Hotel, Wenzhou; and Shangri-La Hotel, Changzhou in 2005, 2009 and 2012, respectively, with great pre-opening and post-opening achievements. From 2013 to 2015, he led the team at Shangri-La Hotel, Yangzhou and successfully turned around the hotel’s performance, leading to outstanding achievements in market share ranking, gross operating profits and guest service excellence. Moreover, under his leadership, Shangri-La Hotel, Wenzhou and Shangri-La Hotel, Ningbo were awarded “Hotel of the Year” within the entire Shangri-La group in 2010 and 2016, respectively. With his extensive background in operations, astute revenue management and marketing knowledge, as well as his effective leadership, James will lead the team in taking Kerry Hotel Pudong, Shanghai to new heights in the near future.
Shangri-La Group is one of the world’s premier developers, owners and operators of hotel and investment properties which comprises office buildings, commercial real estate and serviced apartments/residences.more information
Recent Appointments at Shangri-La
7 August 2020 — Mr Ulf Bremer will be moving from Island Shangri-La to Kowloon Shangri-La as General Manager to lead the hotel. Mr Bremer, having been with the Shangri-La Group for 20 years, is looking forward to being of service to the hotel guests at Kowloon Shangri-La where he was the General Manager from 2014 to 2017.read more
7 August 2020 — Mr Juergen Doerr has been appointed as the General Manager of Island Shangri-La, Hong Kong, while continuing his role as Vice-President, Operations (Hong Kong & Taiwan), effective 1 August 2020. Mr Doerr has been with the group for over 21 years, previously holding the title of General Manager at Kowloon Shangri-La.read more