Rich Byrd

Rich Byrd serves as MMI Hotel Group's Vice President of Operations, a role critical not only in how hotels and restaurants are run, but also in how the MMI culture is continuously cultivated in the hearts and minds of its team members. Rich knows a thing or two about the secret sauce of hospitality. His former experiences in the industry included being named Marriott's full-service General Manager of the year and leading a hotel which generated the highest guest satisfaction survey in the entire country three different years.