Ernesto Luna
Appointed General Manager
At Haven Riviera Cancun Resort & Spa, Mexico

Ernesto is an experienced manager with a demonstrated history of leading luxury lifestyle hotel operations. In his role as General Manager, Ernesto will be responsible for all day-to-day operations, collaborating with Sales & Marketing, overseeing the F&B program and ensuring top level service standards.
Ernesto's career kicked off when he joined the Gran Melia in Cancun to open the Royal Tower in 2000. Following a success ful opening, Ernesto was transferred to Gran Melia Mexico City, then to the Paramount in New York. Following a successful opening, Ernesto was transferred to Gran Melia Mexico City then to the Paramount New York. Soon after Ernesto helped launch ME by Melia and served as the GM for ME Cancun from 2006-2008. This role was followed by an 8-year tenure as the GM for ME Cabo.
Haven Resorts & Spas


Fernando Sanchez - General Manager

Jan LaPointe - Direct of Sales & Marketing for North America
