Industry Update
Appointment13 October 2018

Ernesto Luna

Appointed General Manager
At Haven Riviera Cancun Resort & Spa, Mexico

Ernesto Luna

Ernesto Luna has been appointed as General Manager for the newly launched Haven Riviera Cancun Resort & Spa. Prior to this role, Ernesto served as the GM for ME Miami.

Ernesto is an experienced manager with a demonstrated history of leading luxury lifestyle hotel operations. In his role as General Manager, Ernesto will be responsible for all day-to-day operations, collaborating with Sales & Marketing, overseeing the F&B program and ensuring top level service standards.

Ernesto's career kicked off when he joined the Gran Melia in Cancun to open the Royal Tower in 2000. Following a success ful opening, Ernesto was transferred to Gran Melia Mexico City, then to the Paramount in New York. Following a successful opening, Ernesto was transferred to Gran Melia Mexico City then to the Paramount New York. Soon after Ernesto helped launch ME by Melia and served as the GM for ME Cancun from 2006-2008. This role was followed by an 8-year tenure as the GM for ME Cabo.

Haven Resorts & Spas

Find your personal sanctuary and tranquility at our intimate all-suite beachfront resorts and spas. Surrounded by pure luxury and being pampered by our attentive experienced staff will help you to explore new levels of exclusive services and personalized amenities.
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Recent Appointments at Haven Resorts & Spas

Fernando Sanchez - General Manager

23 January 2020 — With more than 20 years of hotel management and hospitality experience throughout Mexico's top destinations, such as Cozumel, Riviera Maya and Cancun, Fernando is an expert in the region and a demonstrated leader.
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Jan LaPointe - Direct of Sales & Marketing for North America

23 January 2020 — Haven Riviera Cancun Resort & Spa is pleased to announce that through VoX International, industry veteran Jan LaPointe has been appointed as Direct of Sales & Marketing for North America. With more than 30 years of experience in the tourism industry, Mrs.
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Florian Connert - Senior Director of Sales & Marketing

28 November 2018 — Mr. Connert is a 20-year hospitality industry veteran with a proven track record for launching and managing resort marketing efforts. In this role Florian has driven all pre-opening efforts, from brand conceptualization to creating rate structures.
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