Kristin Duncan has been appointed General Manager at Renaissance Chicago Downtown Hotel
Renaissance Chicago Downtown Hotel is thrilled to announce the appointment of Kristin Duncan as General Manager of the 530-room property located steps from the Theater District. Duncan has 30 years of experience with Marriott in a variety of roles, most recently as the General Manager of the Chicago Marriott Oak Brook.
Duncan brings over three decades of experience in the hospitality industry to her new role. Prior to Renaissance Chicago Downtown Hotel, she served as the General Manager of the Chicago Marriott Oak Brook, leading her team to excellent balanced scorecard results. Before that, she served as General Manager of Oak Brook Hills Marriott Resort and the General Manager at Lincolnshire Marriott Resort, where she built a successful track record in sales, relationship building and employee satisfaction.
Previously, the hospitality veteran held several director-level Sales and Marketing positions within the company, including Regional Director of Sales and Marketing South Central Region and then as Regional Senior Director of Sales for the Western Region. Duncan then took on the role of Area Director of Sales and Marketing for the Chicago Southwest Market. Following this, she was promoted to Market Sales Leader, Catering for Northern Mid America, where she launched the new Sales Organization that increased local catering revenue by a phenomenal 25% from 2010 to 2012.
