Appointed General Manager
At Pendry Park City - UT, USA
Wales joins the Pendry family with more than 20 years of global hospitality experience, including nearly a decade spent with The Ritz-Carlton Hotel Company, where he worked at both domestic and international properties in Dubai, Boston, San Juan, Florida, and beyond. In his new role as General Manager, Wales will oversee all aspects of operations.
Most recently, Wales served as the general manager of The St. Regis Deer Valley, Utah. Prior to this, he served in numerous leadership roles from hotel manager at 1 Hotel South Beach Miami, to director of operations at Claremont Club & Spa, A Fairmont Hotel in Berkeley, California, as well as The St. Regis Aspen Resort, where he initially served as director of rooms.
Wales was born and raised in Sydney, Australia and graduated from Le Cordon Bleu with a degree in hospitality management specializing in luxury hotels. A true hospitality veteran, he launched his career as a bellman and has since worked in almost every department from housekeeping, rooms, operations, front desk, guest services, concierge and beyond.