Appointed General Manager
At Outrigger Koh Samui Beach Resort, Thailand
Leah Matters, has been appointed General Manager, Outrigger Koh Samui Beach Resort.
She will be assisted by a dozen or so other managers, soon to be announced, many with area responsibilities in finance, security, HR, engineering and purchasing. The appointments come as Outrigger establishes its presence in three of the most sought-after beach locations in Asia.
Leah Matters has held senior roles with Outrigger in Australia and Thailand since 2008, notably as General Manager of Outrigger Twin Towns Resort and then Resort Manager of the former Outrigger Laguna Phuket Beach Resort, 2015-21.
Ms Matters is particularly strong on guest satisfaction policy implementation and resort social media engagement.