Alan Rudolph named Chief Operations Officer (COO) at Cendyn™
Alan Rudolph, Cendyn's recent COO appointment, has more than 25 years of experience across B2B enterprise SaaS, cloud computing, technology applications, and professional/managed services. His expertise is focused on aligning customer services, customer success, and operations, with an emphasis on product/offerings adoption, time to value, and customer satisfaction. Prior to joining Cendyn, Alan was Global Client Success Leader for Rimini Street, a $400 million publicly traded company focused on third party Enterprise Support and Services for IBM, Microsoft, Oracle, Salesforce and SAP products, with savings of up to 90% on the total cost of Support. Additionally, Alan served as COO at Mitratech, an enterprise SaaS company focused on legal, risk, and compliance, as well as in executive roles at Apttus (now Conga), Sungard Availability Services, Polycom, ACS Xerox, IBM Corio, Hackett Answerthink, and Oracle. He holds a Bachelor of Arts degree in Accounting from Franklin & Marshall College, and a Master of Business Administration degree from Drexel University.
