Meltem Erbay has been appointed Director of Operations at DoubleTree by Hilton Resort & Spa Marjan Island in Ras Al Khaimah
DoubleTree by Hilton Resort & Spa Marjan Island welcomes Meltem Erbay as the newest member of its team.
Stepping into the role of director of operations, her strong understanding of the GCC market and guest-first approach will be key to maintaining the property's signature blend of relaxation, adventure and world-class hospitality.
In her new role, Erbay is eager to further elevate the resort's presence in the market, leveraging its dynamic lifestyle, dining, and wellness offerings.
Fuelled by her personal experience with the brand and her own passion for travel, she aims to deliver experiences that resonate with both local and international guests. Backed by a strong business acumen and ability to seamlessly collaborate with multiple departments, she aims to ensure every aspect of service runs efficiently.
Originally from Turkey and holding an Executive MBA in Business Administration and Management from Bahcesehir University, Erbay has built a distinguished career in hospitality. Known for her ability to connect with guests and team members from all walks of life, she has worked with multiple properties including Waldorf Astoria Doha Lusail and Conrad Istanbul Bosphorus.
Her experience spans managing large-scale hotel operations, hotel pre-openings, overseeing F&B and culinary departments, curating wellness offerings and facilitating successful partnerships.
Always striving to go above and beyond, her efforts have helped secure numerous accolades, such as the 2024 BBC Good Food ME Award for Best Fine Dining Restaurant in Qatar for SUSHISAMBA, and Tripadvisor's Traveller's Choice Award, earned four years in a row during her time in Istanbul. She was also selected for Shine 1 and Shine 2, Hilton's prestigious leadership development program.
