Olivier Harnisch, MBA, MSc, CHA, currently holds the position of Vice President International Operations Germany and Switzerland at Hilton Worldwide. He began his career in 1986 as Commis de Rang at the world famous Hôtel Negresco in Nice, France, after completing an apprenticeship as a Restaurant Specialist in Briançon, France. He has worked on 4 continents since. Olivier Harnisch holds a Hotel Management Degree from the Berlin School of Hotel Administration, an MBA from Heriot-Watt University in Edinburgh, and an MSc Degree in Organizational Behaviour from the University of London. He has also been awarded the designation of “Certified Hotel Administrator (CHA)” by the American Hotel and Lodging Association. He speaks 6 languages and lives with his family in Wiesbaden, Germany.