Author

Ian Millar

Professor at Ecole hôtelière de Lausanne

Ian Millar is a Senior Lecturer in the Entrepreneurship and Innovation department at EHL working on the Student Business Projects and delivering hospitality technology courses. His double expertise in the areas of hospitality and information technology sets him at the forefront of new developments in the international hospitality industry. He is Certified Hospitality Technology Professional and a frequent presenter at international IT conferences as well as the author of numerous hospitality technology articles. Ian serves as an advisor to various hospitality technology companies and was a Member of the Hotel Industry Expert Panel for the Singapore Tourism Board advising hotels in the region on best practice technology usage. He is also a mentor for the Metro Accelerator program, advising various hospitality technology start-up companies. He is currently on the HITEC Amsterdam advisory council, organizing Europe’s largest hospitality technology conference.

More about Ian Millar

HN world panel l CTRL + ALT + DEL!

Join us & discuss with us: HN World Panel Technology LIVE: TECHNOLOGY IN HOSPITALITY - SHIFT + DEL! Do we need a massive reset? Adam Harris, CEO & Founder at Cloudbeds; Anna Sophia Stimpfl, Final-year student at EHL (2021); Andrew Evers, Group IT Manager at Red Carnation Hotels, Floor Bleeker, Chief Technology Officer at Accor and Ian Millar, Senior Lecturer Information technology at EHL - Ecole hôtelière de Lausanne will join André Baljeu to discuss, share thoughts and perspectives.

The Non-Human Touch | YHS 2021

The panel features the following panelists: Carlos Moreira, Monika Nerger, Chi Chan and Kris Singleton. Ian Millar will be the moderator.In today’s world, Big Data reigns supreme. Together with artificial intelligence (AI), it has done much to shape the digital landscape of the present.

Video31 March

Are robots coming to a hotel near you?

Robots No!, No!, No! so no R2D2 coming soon in a hotel. But automation yes as a first step. Hospitality is ripe for RPA and many benefits can be taken from that. Maybe one day physical robots will in hotels but positioning this as a labour cost reduction option and really seeing this wrongly.