Author
Author

Les Spielman

CEO of Hospitality Automation Consultants

Les Spielman

Les Spielman is president of Hospitality Automation Consultants Ltd., an independent consulting firm. With more than 34 years of experience in the lodging business, he provides assistance with automation tasks on a personalized basis. Hospitality Automation Consultants Ltd. has successfully completed over 3,400 consulting projects throughout the world. He was just reelected to his third consecutive term to the Board of Directors of the Society of Telecommunications Consultants. His practice is global, with offices in Hong Kong, Shanghai, Singapore, Sydney Australia, Frankfurt Germany, and London England. In addition Spielman has been keynote speaker and lecturer on numerous hospitality issues throughout the world. He has over spoken at over 150 global events. His mantra has been data security and data backup.

Insights by Les Spielman (7)

Big Data is a Big Deal in Hospitality

Early this year, news broke of a data breach at White Lodging, a company that maintains multiple popular hotel franchises including Hilton, Sheraton and Marriott. The breach, which actually took place in 2013, resulted in hundreds of cases of credit card fraud for customers who had previously stayed at White Lodging-managed hotels.

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