Stephani Robson

Stephani Robson, senior lecturer, worked for several years in restaurants and retail food operations in her native Canada before deciding to pursue a college degree in the field. She graduated from the School of Hotel Administration in 1988, and began her career as a foodservice designer with Cini-Little International and subsequently with Marrack Watts in Toronto, Ontario. As a professional foodservice designer, she has designed kitchen facilities for hotels, restaurants, airports, hospitals, universities and catering halls. She joined the school’s faculty in 1993, earned a Master of Science in human-environment relations in 1999, and in 2010 completed her PhD at Cornell with a focus on consumer behavior in restaurants. Her academic interests center on how the design of environments affect consumer intentions, satisfaction and behavior. She is a specialist in the psychology of restaurants and has presented and published her research in a wide range of industry and academic forums around the world.