This analysis could be titled in a number of ways, each with a lean towards what was disclosed by Marriott last week when it emerged some 500 million guest accounts had been hacked.
The concept of "travel agent 2020" is on everyone's mind today. It's tempting to be skeptical of all the predictions regarding the future of travel agents, but we can't deny that the digital revolution has already transformed the way we plan book and experience travel.
I recently had the pleasure of sitting on a panel with prestigious business travel leaders to discuss the major issues facing the sector. One of the overarching sentiments emerging from the event was the fact that we are entering a period of significant evolution for the business travel sector, with technology moving at an increasingly rapid pace.
As an increasing number of business travel apps become available, given your organization allows you a choice, finding the most effective solutions can be a real chore. In an effort to help, we are s.
The name of the game in 2016 is balancing business traveler satisfaction with travel policies and costs. According to BTN's Travel Happiness Index, travelers in heavily managed programs—those focused on procurement and driving compliance—were only nominally satisfied, registering a 59 on a scale of 100.