Author
Author

Todd M. Noftall

Hotelier

Todd Noftall

I have almost 25 years of experience in the Hospitality Industry. Great Customer Service and creating memorable experiences for all my guests is something that is important to me. Another passion of mine is sharing my knowledge and experience with the future leaders of this great industry. In addition to being a General Manager I also mentor College students enrolled in Hospitality Programs.

Insights by Todd M. Noftall (7)

Convenience does not equal service

We are in the early stages of the technological age of hotels. The industry has changed more in the last five years then it had in any other period in its history. But there is one thing that remains constant and this one thing is the corner-stone of our industry.

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