Author
Author

Jos Schaap

CEO at ROOMDEX

Jos SchaapJos is a well-known hospitality software executive and entrepreneur, with over 30 years of experience in hospitality and software. He is CEO at ROOMDEX , which he co-founded early 2020 to bring automation around room upgrade & upsell revenue optimization (high margin revenue) as well as forecasting to hotel operations. Prior to ROOMDEX he founded StayNTouch Mobile PMS. StayNTouch became one of the new leading PMS providers and was successfully sold to Shiji Group in 2018. Prior to StayNTouch, Jos spent 17 years at MICROS Systems Inc. (Now Oracle Hospitality), most of it, as Senior Vice President in Global Product Development and Strategy for the Hotel and eCommerce Divisions.
Insights by Jos Schaap (61)

Generate More Revenue by Looking at Your Hotel Like an Owner

In both economics and business decision-making, "sunk cost" refers to costs that have already happened and cannot be recovered. These are different than ongoing costs that are spent on salaries, subscriptions, insurance, etc.

Roomdex Webinar - How to position your Hotel to Win in the New Normal.

The road to industry recovery will be more challenging and competitive than any other time in recent memory. The winners will be the hotels who anticipated market conditions, recognized that it is not business as usual, and connected with customers in new and meaningful ways.

Break the “Unwritten Rules of Upselling”

We are now in the midst of a pandemic, the likes of which few alive today have ever experienced. COVID-19 has spread to every corner of the globe, causing health care and economic devastation. The hospitality ecosystem has been particularly hobbled, with hotels being one of the hardest-hitsectors.

Are there any quick-fix IT solutions for hotels in the post-COVID new normal?

I believe there are three immediate action steps hoteliers, especially independents, can implement in a relatively fast and inexpensive fashion: 1. Develop a “Here is how we make your stay with us safer than ever” program with sanitation and safety protocols at the property, including: Infrared fever detection for each guest arrival (devices on Amazon start at $299)Contactless guest servicing technology applications such as mobile-check-in and virtual concierge as well as mobile assistants in the guest rooms, etc.

Is revenue management stuck in a rut?

Hoteliers who are unwilling to invest in the latest revenue management technologies are the ones “stuck in the rut.” Less than 5% of independent hoteliers have a revenue management system (RMS) in place, many branded hoteliers are stuck with their hotel chain's less than adequate RMS technology.
Load More
Advertisements