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Author Bio

Katie Scheer

Vice President at ProSolutions

Since May, 2002, Katie Scheer, co-author of ProLearning Blog, has been with ProSolutions (hospitality consulting, training, and evaluation experts). As the Vice President, she leads ProSolutions operations, sales and marketing, network and revenue management, new customer initiatives, and corporate strategy. She takes the success of ProSolutions very seriously and is very passionate about helping other companies to also achieve optimal success. ProSolutions has helped major hotel companies to uncover customer service opportunities and greatly increase their sales and revenue, and they have built customized training and certification programs that enable companies and hotels to take their teams to the next level in performance. Katie can be contacted at katie@prosolutions.net or 877-274-3971.

Articles by Katie Scheer (14)

What Four Things Impact First Impressions?

First impressions are paramount since they are highly accurate; how you are instantly evaluated can make or break your success. And you have heard before that a first impression is made within 5 seconds, but I believe it's faster. Why? Personal experience- I get a feeling about ...

Green is the New Black

Hotels- this one's for you! In 2017, we asked >2,500 hotels what they are doing to "go green." So we have good info for you...If your hotel isn't already pursuing green rankings and certifications, you are behind the "go green" trend. It's time for you to step up to the plate ...

Let's revisit this: Are You a WINNER or a LOSER?

The start of a new year brings a higher drive to succeed as goals are made and strategies are set, so it's fitting to revisit what it takes to be a winner. Let's win this year by achieving our visions for 2018.I am competitive and hate to lose- personally, professionally, and ...

Learn the Four C's of Successful Selling

It is a very competitive and fast paced consumer world. For your business to thrive, you must take the time to learn (and know) your product, competition, market trends, economic factors, and current events. Customer relationships have to be built, AND accounts must be qualified.How ...

The Benefits of Thankfulness & A Tool to Show It

Showing gratitude and saying "thanks" trends during this month of Thanksgiving, but we shouldn't need a holiday to remember to thank our customers and employees. Why? Because without our customers and employees, we can't be successful. Being thankful every day by voicing this ...

4 Step SIMPLE Sales Process

"If we are prepared, we shall not fear." - Quentin L. CookSo often people tell me that selling is one of the scariest and toughest parts of their jobs. The #1 reason why they feel this way is because they aren't prepared enough. To be prepared, you have to have thorough knowledge, ...

3 Tips for Risk Taking

Today was the first day of school for my kids. It was not an ordinary first day since it was my daughter's first time going to her brother's "big kid" elementary school as a kindergartner. Her confidence, excitement, and no-holding-me-back attitude resonated with me. Shouldn't ...