Author
Author

Alexia Charoupa

Creator of The Storytelling Hotel

Alexia Charoupa

Alexia Charoupa is graduate of the Department of Communication, Media and Culture, Panteion University (specialization in Marketing, PR and Communication). She is Hospitality Writer on Travel Daily News while she periodically contributes to epixeiro.gr and Savoir Ville. Furthermore she is Guest Experience Expert at The Cloud Keys. Having performed as Concierge at The Romanos, A Luxury Collection Resort, Starwood Hotels & Resorts Worldwide, Inc. and Concierge d'hôtel at Katikies Hotel, Santorini, she is currently Guest Relations Manager at Rocabella Santorini Suites & Spa. Furthermore, she is the Founder/CEO and Owner of "The Storytelling Hotel". With "The Storytelling Hotel" she was distinguished among the TOP 10 European Finalists in the Third Annual European Thesis Competition of Edcom by EACA (European Association of Communication Agencies), after being nominated by the Greek Institute of Communication to represent her country for this European award. Alexia also received for "The Storytelling Hotel” the TOURISM AWARD 2016- Silver at the Section: Strategy & Innovation/ Award Category: 1.7 Research & Writing Work: ΤEMES (Costa Navarino) in cooperation with Alexia Charoupa, Bachelor Thesis, Panteion University. Her expertise lies in the branding narrative management of hotels, the experience economy as well as the creation of storytelling and "wow" factors in the field of hospitality. Cognizing hotels as narrative platforms, with any hospitality brand that she works, she tries to increase its uniqueness in terms of service innovation, accomplish personalized signature experiences and, last but not least, manage the emotional connection of the guest with the brand.

More about Alexia Charoupa

Insights by Alexia Charoupa (11)

6 Things that I Learned in the first week of my MBA at UET International and personal reflections on them

It's the value proposition that you offer, not the price. Money does not assume such a big role in decision-making when is connected to emotions, when, in other words, money is psychology. Hence, the.

Luxury Hospitality: Planting Stories Into Brains and Hearts

It is true that we are in love with stories. We are "storytelling animals" (Gottschall 2012) and it is our genetic, biological predisposition to create stories. It is in our human make-up.

9 Muses, Paros: The Blessings of a Greek island in a Small Aegean Home

'Summer afternoon—summer afternoon; to me those have always been the two most beautiful words in the English language.' Henry James

Fireworks Tourism: New forms of Tourism and Destination Management based on the Experience Economy - Nanos Fireworks’ mark

Pine and Gilmore (1998) following the fundamental shift of the consumption rhythm and mode that has empowered consumers, encouraging them to seek intensified consumption moments, conducted a seminal research on the experience production.

The Hotel as a Tale: Aigis Suites, Kea

Every experiential hotel recounts two kinds of stories: a) the story that embodies in a scenographic way, namely how it was «born" and what is the unique concept that materializes, and b) the extraordinary personalized story that orchestrates for every single guest, a story always harmonized with the first major narration.
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