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Author Bio

Stuart Pallister

Head of Academic Editorial Content at Ecole hôtelière de Lausanne

Stuart is Head of Academic Editorial Content. After working as a television journalist in Asia and Europe for nearly 20 years, mainly at CNBC, Stuart switched to digital content development at INSEAD business school and the National University of Singapore. He is currently the Head of Academic Editorial Content at Ecole hôtelière de Lausanne and Editor-in-Chief of Hospitality Insights by EHL.

Articles by Stuart Pallister (32)

Luxury Hospitality and the Risk of Obsolescence

Luxury hospitality is at risk of becoming obsolete, according to PwC Global industry leader for hospitality and tourism, Nicolas Mayer. That's because it no longer fulfills the 'needs and desires' of clients that they couldn't get elsewhere.Mayer told EHL students recently in ...

The Value of Teamwork in Service

How does one of the top restaurants in the world approach teamwork in service? Two EHL lecturers have just spent several days at Alain Ducasse's restaurant at the Plaza Athenee in Paris and came away with a number of insights which they will now pass on to their students, as ...