Stuart Pallister

Head of Academic Editorial Content at Ecole hôtelière de Lausanne

Stuart  Pallister

Stuart is Head of Academic Editorial Content. After working as a television journalist in Asia and Europe for nearly 20 years, mainly at CNBC, Stuart switched to digital content development at INSEAD business school and the National University of Singapore. He is currently the Head of Academic Editorial Content at Ecole hôtelière de Lausanne and Editor-in-Chief of Hospitality Insights by EHL.

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Insights by Stuart Pallister (32)

Creating a Forecasting Model for Swiss Hotels: What’s in it for Hoteliers?

Researchers at Ecole hôteliere de Lausanne in Switzerland are developing a forecasting model to predict guest stays at Swiss hotels but how useful will the model be for hoteliers?

INTERVIEW: Hotel Investment Trends in Europe

If you're thinking of investing in the hotel sector in Europe where should you be looking to put your money? Patrik Hug, Senior Consultant, Advisory & Valuation Services at Christie & Co based in Munich, Germany, says much depends on how risk averse the potential investor is.

Artificial Intelligence: Hospitality, and That Human Touch

Artificial intelligence is undoubtedly going to have an impact on the hotel industry as the bots - robots and chatbots - play a greater role. Julia Aymonier, CIO of EHL, says yes, some jobs will change, particularly those related to repetitive tasks.

Luxury Hospitality and the Risk of Obsolescence

Luxury hospitality is at risk of becoming obsolete, according to PwC Global industry leader for hospitality and tourism, Nicolas Mayer. That's because it no longer fulfills the 'needs and desires' of clients that they couldn't get elsewhere.

Business Creativity: Think Differently, Ask Challenging Questions

Is there a linear, structured approach to developing innovation? "Systematic yes, structured no," says EHL Associate Professor of Service Management Marc Stierand. "Innovation is actually something that happens if you're lucky.
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