Author Bio

Dean Minett

Director and Founder of Minett Consulting

raduating first from William Angliss Institute in 1982, Dean took on his first General Management role at the age of 22. Since then, he has worked in, managed or consulted to hotels, motels, resorts, restaurants and casinos across Australia and Asia.

Articles by Dean Minett (22)

Why chaos is good in hotels

What does this have to do with hotel management? You can probably think of one or two possible answers. For instance, we've written recently about the power of personalization, and how hotels are working harder to win loyalty by customizing the guest experience. A personalized ...