Linchi Kwok

Associate Professor at The Collins College of Hospitality Management

Linchi Kwok

Linchi Kwok is an associate professor in The Collins College of Hospitality Management at California State Polytechnic University Pomona (Cal Poly Pomona). He came to Cal Poly Pomona by way of Syracuse University and Rochester Institute of Technology. He is a blogger and publishes refereed journal articles on service operations, information technology and social media. Linchi is a recipient of The W. Bradford Wiley Memorial Best (Research) Paper of the Year Award, in addition to a few Best Paper Awards in conferences. His perspectives have been quoted in The New York Times, NBC News, Fox News, and LA Times, among other mainstream media outlets. Linchi received an M.S. degree and a Ph.D. degree in hospitality administration from Texas Tech University and an MBA degree from Syracuse University.

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Insights by Linchi Kwok (33)

When can we go out again and start traveling?

When will the COVID-19 pandemic end? When can we go out again? When will we be able to travel again?

Will Airbnb guests want to stay in chain hotels instead when the pandemic is over?

COVID-19 hit the economy so hard that it could take three years for the U.S. to recover.

Delivery services are getting a boost during the COVID-19 recession

The impact of COVID-19 is devastating. Now, it is not a question of whether the coronavirus pandemic will cause a global economic downturn. The damage has made. It is about how much the economy will shrink.

Helping hospitality students with career decision-making difficulties

Did you ever find it challenging to decide the right career for yourself? I did when I was a student and even later in my mid-career. The reality is that many of us, especially when we were still college students, have difficulty in making the decisions regarding the major and our potential career paths.

Will The Coronavirus Outbreak Cause A Global Economic Downturn?

The COVID-19 coronavirus outbreak, also known as Wuhan pneumonia, is at the turning point from an epidemic to a pandemic. According to the update at the Centers for Disease Control and Prevention on February 22, a total of 32 countries/regions have reported confirmed infected cases.
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