Author Bio

Elizabeth Martyn

Senior Project Manager, Online Learning and Collaborative Programs at Cornell

Elizabeth Martyn has extensive experience in the luxury and ultra-luxury travel and guest services industry. Her past responsibilities have included managing operations, employee training and development, and creating full-service travel and accommodation experiences both domestically and internationally. Elizabeth is the author of the online Service Excellence On-Demand Training program. She is a former undergraduate-core-curriculum instructor at the Cornell University School of Hotel Administration. Elizabeth holds a bachelor's degree in hotel administration from Cornell University.
Articles by Elizabeth Martyn (1)