Author
Author Bio

Jochen Ehrhardt

Founder of TRUE 5 STARS / Cofounder of DNA-QA

Jochen Ehrhardt ([email protected]) is a Managing Partner and EVP Audits for DNA-QA, an independent QA provider whose most-comprehensive and customized audits, reports, and follow-up are centered not around increasing membership nor publication sales, but simply helping clients improve their product and service offerings for the benefit of their guests. www.dna-qa.com

Articles by Jochen Ehrhardt (1)