Author
Author

David Eisen

Director of Hotel Intelligence and Customer Solutions for HotStats

David EisenDavid Eisen is Director of Hotel Intelligence and Customer Solutions for HotStats, a monthly profit-and-loss data benchmarking service. He is responsible for business development activity in the Americas and developing marketing strategies to drive HotStats’ brand awareness. Prior to joining HotStats, David served as Editor-in- Chief of the Questex Hospitality Group, which includes Hotel Management magazine. His responsibilities included overseeing content direction for the magazine and website, and leading content creation for events and conferences under the Questex umbrella. Prior to Questex, he was hotel editor at Business Travel News. David has a master's degree in hospitality industry studies from New York University’s Jonathan M. Tisch Center for Hospitality and Tourism. He frequently participates on panels and roundtable discussions on myriad global hospitality industry trends and topics.
Insights by David Eisen (66)

A Year Later, the Hotel Industry Recalibrates, Reassesses

Just over a year after the World Health Organization declared COVID-19 a pandemic, the global hotel industry is—slowly—stirring from hibernation and seeing at least modest gains in traveler demand. The wait has been long, and it remains a work in progress.

Around the Globe Hotel Profit Perks Up, Just Not in Europe

The U.S. hotel industry was in need of a month like February. For Europe, it was another in a string of profitability pain.

Is This The Lean Hotel Of The Future?

In one of many entertaining scenes from the 1981 war comedy "Stripes," peak Bill Murray cajoles peak John Candy to mud wrestle a trio of scantily clad women in a bar. You can imagine what ensues, and if you can't, the internet does.

Can Hotels Claim Business Interruption Insurance Due to a Pandemic?

Does a pandemic qualify for business interruption insurance? It's a question hoteliers shouldn't be asking themselves, but rather, their insurance company.

What Is GOPPAR and Why Does It Matter?

The hotel industry has long been obsessed with revenue. But if you care about a hotel's operational health, relying on revenue alone only tells one chapter of the whole story.
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