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Author

David Eisen

Director of Hotel Intelligence and Customer Solutions for HotStats

David EisenDavid Eisen is Director of Hotel Intelligence and Customer Solutions for HotStats, a monthly profit-and-loss data benchmarking service. He is responsible for business development activity in the Americas and developing marketing strategies to drive HotStats’ brand awareness. Prior to joining HotStats, David served as Editor-in- Chief of the Questex Hospitality Group, which includes Hotel Management magazine. His responsibilities included overseeing content direction for the magazine and website, and leading content creation for events and conferences under the Questex umbrella. Prior to Questex, he was hotel editor at Business Travel News. David has a master's degree in hospitality industry studies from New York University’s Jonathan M. Tisch Center for Hospitality and Tourism. He frequently participates on panels and roundtable discussions on myriad global hospitality industry trends and topics.
Insights by David Eisen (33)

Breaking Even and the 5 Stages of Grief

In 1969, Swiss-American psychiatrist Elisabeth Kübler-Ross published "On Death and Dying," which posited five stages of grief: Denial, Anger, Bargaining, Depression and Acceptance.

How Hotels Can Succeed in a Post-COVID World

COVID-19 hit the travel industry like a tidal wave, and hotels have spent the past several months being tossed around like a cork. Now, for hoteliers, it's time to find the surface and start swimming

How Rooms-Only Business Impacts a U.S. Break-Even Analysis

When a golfer hits a wayward drive, it triggers what's referred to as a provisional ball. A provisional is a second golf ball played by a golfer who believes his or her first ball (the stroke just played) may be lost, but not in a penalty area or out of bounds.

3 Simple Steps to Ensure Cleanliness Amid COVID-19 Worry

COVID-19 has amplified the call for hotel cleanliness. Long after the virus is gone, the dangers of germs will linger in guests' minds — producing anxiety with every sneeze, every handshake and every dubious surface.

The Hotel Industry’s Post-COVID-19 Recovery Could Look Like This - or Not

COVID-19 dealt the global hospitality industry a vicious blow. A Chuck Norris roundhouse kick combined with a Mike Tyson uppercut that left it immobile.
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