Henri Kuokkanen

Associate Professor at Institut Paul Bocuse

Henri Kuokkanen

Henri Kuokkanen is an associate professor at Institut Paul Bocuse, France, with expertise in the fields of corporate social responsibility (CSR), ethical consumption, and revenue management. His industry experience includes treasury and business control management in the global telecoms industry; he has also been a partner in a consulting company focused on transforming CSR into a strategic tool to create stakeholder benefits. His main field of research and publication focuses on the business potential CSR offers from a consumer perspective, and his work, published in Journal of Business Ethics among others, aims to facilitate transformation toward a responsible model of business. He has also authored multiple publications in the area of revenue management, with a focus on the potential the discipline can offer in tourism destinations through stakeholder cooperation. Henri has won several conference best paper awards and presented his work as a keynote speaker in international events. Henri serves on the board of directors of EuroCHRIE tourism and hospitality educators’ network, and he is a co-founder of an NGO that supports rural livelihood development in Mali.

Insights by Henri Kuokkanen (7)

The (Green) Recovery Imperative: Hospitality Re-Set Or Bouncing Forward?

Whether hoteliers will do what they can to use the current crisis as an opportunity to be (better) prepared and (more) resilient when the next crisis hits - and the climate emergency for many destinations will be a question of survival - probably depends on their own values and purpose of doing business.

Hygiene and Sustainability: How to make both work?

Whilst we are seeing an increase in some types of SUP due to COVID-19 (hopefully temporarily), we are also suggesting to accommodation providers that this is a great time to break some old habits, particularly around hotel room amenities.

COVID-19: A stress test for sustainable development in hospitality?

While people are still struggling to survive, some theorists say, they do not think of the common good. Yet what this crisis has shown (for some surprisingly for some not), is that this is not by definition true.

Sustainability Gives Hotels An Edge In The War For Talent. Or Does It?

This is a great question and one closely linked to our recent Sustainability Leaders Project panel question - whether sustainable tourism leads to more and better jobs. The panel's conclusion was that there is a notable relationship between sustainable tourism and jobs, mostly in terms of staff retention (because of more caring, fairer workplaces and a stronger sense of commitment and shared values).

How can sustainability be communicated beyond clichés and greenwashing?

To avoid falling into the „greenwashing trap” business need to be transparent, honest and modest. Since “greening” is not the core business of most tour-operators, hotels or resorts, investing in the wrong project or a poor strategy might turn into a slippery slope to reputation damage.
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