Author
Author

Catherine Dolton

Vice President Global Corporate Responsibility at InterContinental Hotels Group

Catherine DoltonCatherine Dolton has been Vice President, Global Corporate Responsibility at IHG since 2018 and is responsible for overseeing IHG’s corporate responsibility strategy. Catherine’s role includes leading IHG’s sustainability agenda and its global charitable giving and community programme, True Hospitality for Good. Previously, Catherine was Head of Investor Relations at IHG, and was responsible for all activities and communications with investors and sellside analysts globally. Catherine joined IHG in 2001, when she spent five years leading the global hotel audit and Europe Middle East and Africa corporate audit teams. Before coming to IHG, Catherine spent three years with Ernst & Young, in their Consumer Products external audit function. Catherine has a Natural Sciences degree from the University of Cambridge and is a member of the Institute of Chartered Accounts of England and Wales and a member of the Business in the Community Global Goals Leadership Team.
Insights by Catherine Dolton (4)

Running out of energy: An underestimated threat to a "people's business"?

The problem is far wider than some may estimate. Hospitality is not just any business. It's the type of business that provides an escape from day to day troubles, it's essential to wellbeing and a vital medicine to society's ills.

Hygiene and Sustainability: How to make both work?

Whilst we are seeing an increase in some types of SUP due to COVID-19 (hopefully temporarily), we are also suggesting to accommodation providers that this is a great time to break some old habits, particularly around hotel room amenities.

COVID-19: A stress test for sustainable development in hospitality?

While people are still struggling to survive, some theorists say, they do not think of the common good. Yet what this crisis has shown (for some surprisingly for some not), is that this is not by definition true.

How can sustainability be communicated beyond clichés and greenwashing?

To avoid falling into the „greenwashing trap” business need to be transparent, honest and modest. Since “greening” is not the core business of most tour-operators, hotels or resorts, investing in the wrong project or a poor strategy might turn into a slippery slope to reputation damage.
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